At a Glance
- Tasks: Support home carers by scheduling and allocating work across South Lanarkshire.
- Company: Join a supportive local council with a commitment to quality service.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Diverse and inclusive workplace, with guaranteed interviews for suitable disabled applicants.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in administration or scheduling, with strong communication skills.
The predicted salary is between 16.3 - 16.3 £ per hour.
Scheduling Assistant
Location: Cambuslang/Rutherglen (Cambuslang Gate). Hours: 26.25 hours per week, permanent position. Salary: £16.07 - £16.30 per hour.
Work pattern: A four‑week rotational roster alternating day and back shifts.
Day shift: 6:30 am – 3:30 pm (also 7 am – 4 pm office‑based); Back shift: 3 pm – 11 pm.
When not in the office, staff work from home.
- Week 1 – Monday, Tuesday, Friday, Saturday, Sunday (dayshift)
- Week 2 – Wednesday, Thursday (dayshift)
- Week 3 – Monday, Tuesday, Friday, Saturday, Sunday (backshift)
- Week 4 – Wednesday, Thursday (backshift)
Responsibilities
- Provide support services to home carers across South Lanarkshire Council, scheduling and allocating work.
- Use IT systems to manage scheduling, maintain accurate records, and support call handling.
- Meet the commitment to quality service delivery and continuous improvement.
- Respond to unsocial hours with additional increments.
- Participate in training and development as required.
Key skills and experience
- Administrative or scheduling experience in a fast‑paced or customer‑facing environment.
- Excellent accuracy, organisation and attention to detail.
- Strong telephone call handling and communication skills, providing calm and professional support.
- Good computer literacy and experience with scheduling systems, databases and Microsoft Office.
- Ability to manage competing priorities and adapt to changing demands.
Benefits
- Local government pension scheme with salary‑sacrifice AVC option.
- Up to 33 days annual leave plus public holidays (up to 10 days).
- Occupational sick pay.
- Flexible working and family‑friendly leave policies.
- Employee discounts including cinema.
- Cycle to Work scheme, physiotherapy and an Employee Assistance Programme.
The Council is committed to fostering equality, diversity and inclusion.
We welcome applications from all sectors, including individuals with disabilities, care‑experienced backgrounds, black, Asian or minority ethnic backgrounds, military service backgrounds and new Scots.
As a Disability Confident employer and a holder of the UK Armed Forces Covenant Gold Award, we guarantee an interview to suitable disabled applicants and service members if they meet the essential criteria.
All applications must be submitted online; supporting documents only are accepted. Complaints policy and other administrative details are available upon request.
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