At a Glance
- Tasks: Support Home Carers by scheduling and allocating work for vulnerable individuals.
- Company: Join South Lanarkshire Council, a caring and supportive employer.
- Benefits: Enjoy competitive pay, flexible hours, and excellent leave entitlements.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong IT skills and a compassionate approach to service delivery.
- Other info: Receive comprehensive training and enjoy great career progression opportunities.
The predicted salary is between 31042 - 31949 £ per year.
Location: Cambuslang Gate, Main Street, Cambuslang, G72 7EX
Hours: 29 hours
Vacancy: Temporary for 3 months
Salary: £31,042 - £31,949
Shift Pattern: working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift)
We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement to use IT, and you should have an interest and good understanding of IT programmes.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply.
South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development. If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you.
It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working.
The grade for this post is Grade 2 Level 4 - £19.96 to £20.53 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £20.53 or £21.13 per hour.
When completing your application, please answer the following questions:
- Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post.
- Provide details of a work situation that has been difficult, describe your skills and what your role was, how you communicated and influenced the outcome in a positive way.
- Provide details of how you would respond to telephone calls where individuals are experiencing difficulties, how you would deal with this and what you need to consider in relation to meeting changing priorities.
- Provide an example of a situation where you identified risks for an individual service user, describe what concerned you, why, what your actions were and what the overall outcome was for the service user.
Please Apply online - All correspondence will be via your email address. Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
As an employee of the Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
SWRK 3101 - G2 Scheduling Supervisor (605483) - 3101-430477807 in Cambuslang employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SWRK 3101 - G2 Scheduling Supervisor (605483) - 3101-430477807 in Cambuslang
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on South Lanarkshire Council. Check out their website and social media to understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about the questions listed in the job description and prepare your answers. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This way, you'll be ready to showcase your skills and experiences effectively during the interview.
✨Tip Number 3
Show off your soft skills! As a Scheduling Supervisor, you'll need to communicate well and handle difficult situations. Be prepared to share examples of how you've dealt with challenges in the past, especially when it comes to supporting vulnerable individuals. This will demonstrate your compassion and adaptability.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for a smoother process!
We think you need these skills to ace SWRK 3101 - G2 Scheduling Supervisor (605483) - 3101-430477807 in Cambuslang
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what the role entails and how your skills align with the requirements. This will help you tailor your responses effectively.
Showcase Relevant Experience: When answering the application questions, be sure to provide specific examples from your past work or activities that demonstrate your ability to handle the duties of the post. Use clear, concise language to highlight your relevant experience.
Be Honest and Reflective: If you’re asked about difficult situations, don’t shy away from sharing challenges you’ve faced. Focus on what you learned and how you positively influenced the outcome. This shows your ability to reflect and grow from experiences.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to submit your application there. Avoid sending CVs as they won’t be considered. Take your time to fill out the application form and upload any supporting documents if needed.
How to prepare for a job interview at South Lanarkshire Council
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Scheduling Supervisor. Familiarise yourself with the responsibilities mentioned in the job description, especially around scheduling and supporting home carers. This will help you answer questions confidently and show that you're genuinely interested.
✨Prepare Real-Life Examples
The interview will likely ask for specific examples of your past experiences. Think about situations where you've demonstrated skills like communication, problem-solving, and adaptability. Prepare stories that highlight how you handled difficult situations or prioritised tasks effectively, as these will resonate well with the interviewers.
✨Show Your IT Savvy
Since the role requires a good understanding of IT programmes, be ready to discuss your experience with relevant software or tools. If you’ve used scheduling software or any other relevant technology, mention it! This shows you’re prepared to hit the ground running.
✨Emphasise Your Caring Nature
This position is all about supporting vulnerable individuals, so it's crucial to convey your compassion and patience during the interview. Share examples that demonstrate your commitment to quality service delivery and how you respect the rights of others. This will align perfectly with what they’re looking for in a candidate.