At a Glance
- Tasks: Manage council tax accounts and assist residents with payment arrangements.
- Company: Local government council dedicated to community support and inclusion.
- Benefits: Generous annual leave, pension scheme, and employee discounts.
- Other info: Flexible working options and commitment to diversity and inclusion.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in debt recovery or council tax administration preferred.
The predicted salary is between 29326 - 31625 £ per year.
Job Details
- Closing Date: 31 May 2026 at 11:55PM
- Location: David Dale House, Blantyre
- Hours: 35 hours per week, fixed term for up to 9 months
- Salary: £29,326 - £31,625 per year
Responsibilities:
- Administration of council tax accounts, processing changes and maintaining liabilities.
- Answer telephone calls from customers enquiring about their accounts and negotiate payment arrangements with those who have council tax arrears.
- Provide comprehensive advice to council residents with excellent written and verbal communication skills.
Qualifications & Experience:
- Previous experience in debt recovery or council tax administration is preferred.
- Demonstrable ability to work accurately under complex legislative guidance and meet targets.
- Practical knowledge of IT packages including Microsoft Office Suite.
Legislation: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.
Benefits:
- Enrolment in award winning local government pension scheme
- Salary Sacrifice Shared Cost AVC scheme
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies – flexible working, leave, maternity/paternity leave enhanced leave
- Employee discounts – including cinema discounts
- Cycle to Work Scheme, Physiotherapy, Employee Assistance Program
Equal Opportunities and Inclusion: The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care‑experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. Service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
F&C 4603 - G2 Revenue Officer (607463) in Blantyre employer: South Lanarkshire Council
As a Revenue Officer at David Dale House in Blantyre, you will join a supportive and inclusive work environment that prioritises employee well-being and professional growth. With benefits such as an award-winning pension scheme, generous annual leave, and family-friendly policies, the Council is dedicated to fostering a diverse workforce and providing meaningful career opportunities. This role not only offers competitive remuneration but also the chance to make a positive impact in the community while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land F&C 4603 - G2 Revenue Officer (607463) in Blantyre
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in council tax administration or debt recovery. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of council tax legislation and common queries. We recommend practising your responses to typical questions so you can showcase your excellent communication skills.
✨Tip Number 3
Don’t forget to highlight your IT skills during interviews! Being proficient in Microsoft Office Suite is a must, so be ready to discuss how you've used these tools in previous roles.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are genuinely interested in joining our team.
We think you need these skills to ace F&C 4603 - G2 Revenue Officer (607463) in Blantyre
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in debt recovery or council tax administration. We want to see how your skills match the responsibilities listed in the job description!
Show Off Your Communication Skills:Since excellent written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Your IT Skills:Mention your practical knowledge of IT packages, especially Microsoft Office Suite. We’re looking for someone who can handle the tech side of things smoothly, so let us know what you’ve got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on council tax administration and debt recovery. Familiarise yourself with the relevant legislation and be ready to discuss how your experience aligns with the responsibilities of the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and negotiation skills. Think about specific examples from your past experiences that demonstrate your ability to handle complex situations and meet targets.
✨Show Off Your Communication Skills
Since excellent written and verbal communication is key for this role, prepare to showcase these skills during the interview. You might even want to bring along a sample of your written work or practice explaining complex information clearly.
✨Be Yourself
The Council values diversity and inclusion, so don’t hesitate to share your unique background and experiences. Authenticity can set you apart, so let your personality shine through while remaining professional.
