At a Glance
- Tasks: Support managers with expert HR guidance and employee relations across a diverse workforce.
- Company: Respected health and social care organisation committed to high-quality care.
- Benefits: Up to £40k salary, 25 days holiday, professional development, and wellness support.
- Other info: Shape a newly created role and contribute to safe, compliant care for 1,000 employees.
- Why this job: Make a real impact in employee relations within a growing organisation.
- Qualifications: Significant HR experience in health and social care, strong coaching skills, and CIPD Level 5.
The predicted salary is between 36000 - 44000 £ per year.
Our client, a well-established and highly respected health and social care organisation, is seeking an experienced HR Advisor - Employee Relations to join their People Team based in Oldham. This is a newly created role, introduced as a result of the organisation's continued growth and expansion. Supporting a workforce of approximately 1,000 employees, you will play a pivotal role in ensuring managers receive expert HR guidance and employee relations support across a diverse range of services. This is an excellent opportunity for a hands-on HR professional with a strong background in employee relations, workplace investigations and employment law who is looking to make a genuine impact within a regulated care environment.
Working within a Care Quality Commission (CQC) regulated environment, you will help ensure people management practices support safe, effective, and high-quality care by providing expert advice on complex employee relations matters, workplace investigations, safeguarding responsibilities, and regulatory compliance. If you have experience within health and social care, understand the importance of safeguarding and enjoy coaching managers through challenging employee relations cases, we would love to hear from you.
THE ROLE
Reporting into the HR Manager, you will take ownership of a varied and interesting employee relations caseload, providing practical advice and guidance to managers supporting approximately 1,000 employees across the organisation. Key responsibilities include:
- Managing and maintaining the employee investigations database, ensuring accurate records and effective case tracking
- Coaching and supporting operational managers throughout employee relations processes
- Scheduling, supporting, and attending fact-finding meetings
- Preparing investigation reports where required, presenting clear findings and recommendations
- Reviewing completed investigations to ensure legal compliance and preparing risk assessments to support senior management decision-making
- Delivering training and coaching to managers on employee relations processes and best practice
- Monitoring investigation timescales to ensure cases are progressed and concluded promptly
- Advising managers on disciplinary, grievance, capability, absence management, and other employee relations matters
- Supporting the ongoing development of HR policies, procedures, and best practice
THE PERSON
We are looking for someone who has:
- Significant HR experience within the health and social care sector, ideally within a Care Quality Commission (CQC) regulated organisation
- A sound understanding of the Care Quality Commission (CQC) Fundamental Standards, safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services
- An understanding of how effective employee relations, robust investigations and sound HR practices contribute to regulatory compliance, safe services, and positive inspection outcomes
- A driving licence is essential as you will travel to other sites in the Northwest
- Extensive experience managing complex employee relations cases and workplace investigations
- Up-to-date knowledge of UK employment law and HR best practice
- Strong coaching and stakeholder management skills, with the confidence to influence managers at all levels
- Excellent report writing, analytical and organisational skills
- The ability to identify organisational risk and provide balanced, commercially sound recommendations
- A CIPD Level 5 qualification (or equivalent experience). CIPD Level 7 would be advantageous
BENEFITS
Our client recognises the importance of investing in their people and offers an excellent benefits package, including:
- 25 days holiday plus the bank holidays, increasing with service, plus the option to buy additional leave
- Annual salary reviews and enhanced pay for Bank Holidays and qualifying shifts
- Company pension scheme
- Comprehensive Employee Assistance Programme with health and wellbeing support, including GP access
- Ongoing professional development, including apprenticeships, leadership programmes and structured training
- Employee referral scheme
- Employee recognition events, awards, and celebration days
- Free parking
This is an exciting opportunity to join a successful and growing organisation at a pivotal stage in its journey. As this is a newly created role, you will have the opportunity to shape the position, influence employee relations best practice and support managers across services regulated by the Care Quality Commission (CQC). Your work will play an important role in promoting safe, compliant, and high-quality care for the people the organisation supports while contributing to the continued success of a workforce of around 1,000 employees. If you are an experienced HR professional with a passion for employee relations and a background in health and social care, we would love to hear from you.
Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future.
HR Advisor employer: South Lakes Housing
South Lakes Housing is an excellent employer, offering a supportive and flexible work culture that prioritises employee well-being through hybrid working arrangements. With a strong focus on professional development, employees are encouraged to enhance their skills and grow within the organisation, making it a rewarding place for finance professionals looking to make a meaningful impact during a pivotal transition period.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at South Lakes Housing!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at South Lakes Housing.
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at South Lakes Housing. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to South Lakes Housing and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at South Lakes Housing. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to South Lakes Housing's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at South Lakes Housing
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with South Lakes Housing.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at South Lakes Housing will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact South Lakes Housing and how you would contribute to adapting HR strategies.