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For Companies At a Glance
- Tasks: Serve customers at events, manage ticket sales, and ensure smooth operations.
- Company: Stamford Arts Centre, a vibrant hub for arts and culture.
- Benefits: Flexible shifts, competitive pay, and a fun work environment.
- Why this job: Join a dynamic team and be part of exciting events in the arts scene.
- Qualifications: Friendly attitude and good availability for evenings and weekends.
- Other info: Great opportunity to gain experience in customer service and event management.
The predicted salary is between 11 - 17 £ per hour.
Overview
Hours: Flexible shifts combination of day time, evenings and weekends. Applicant should have good evening and weekend availability.
Salary: SK2+ rolled up holiday pay (£14.20 per hour)
Contract: Casual
Responsibilities
- Working on the bars or in the kiosk for parties, shows, screenings and events
- Ensure the bar and serving points are stocked up prior to, and at the end of each shift.
- Welcoming customers to the venue
- Work on reception for key events
- Working with visitors and customers with a professional, polite, responsive and friendly manner so that customer satisfaction is maintained at all times
- Sell tickets and hand out tickets awaiting collection before performances.
- Assist the Duty Officer with setting up and packing away after events to ensure that all events run smoothly.
- Administrative duties including checking floats and cashing up.
- Assist with evacuating the building in an emergency
- Act as an usher for events when required
This role is not politically restricted
Casual Front of House Assistant (Stamford Arts Centre) employer: South Kesteven District Council
Contact Detail:
South Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front of House Assistant (Stamford Arts Centre)
✨Tip Number 1
Get to know the venue! Familiarise yourself with Stamford Arts Centre and its events. This way, when you chat with the hiring team, you can show off your enthusiasm and knowledge about what they do.
✨Tip Number 2
Network like a pro! Attend events at the centre or similar venues. Meeting people in person can give you a leg up and might even lead to a recommendation when you apply through our website.
✨Tip Number 3
Show off your customer service skills! During interviews or casual chats, share examples of how you've handled tricky situations with customers. It’ll highlight your ability to keep things running smoothly.
✨Tip Number 4
Be flexible and ready to adapt! Since the role involves various shifts, emphasise your availability and willingness to work evenings and weekends. This shows you're committed and ready to jump in whenever needed.
We think you need these skills to ace Casual Front of House Assistant (Stamford Arts Centre)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the arts centre.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in customer service or working in a fast-paced environment, as this will really catch our eye!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Kesteven District Council
✨Know the Venue Inside Out
Before your interview, take some time to research Stamford Arts Centre. Familiarise yourself with their events, the types of shows they host, and their overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Front of House Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer.
✨Flexibility is Key
Since the role requires flexible shifts, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, and if possible, provide specific times when you can be available. This shows you're committed and ready to jump in when needed.
✨Dress the Part
While it’s a casual role, first impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance can set a positive tone and demonstrate that you take the opportunity seriously.
