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- Tasks: Administer recovery of Business Rates and Council Tax, ensuring compliance with legislation.
- Company: Join a dedicated team within the local council focused on community support.
- Benefits: Flexible hours, competitive salary, and a chance to make a difference.
- Why this job: Help maximise income for your community while developing valuable skills.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Permanent role with opportunities for career advancement.
The predicted salary is between 22606 - 34000 £ per year.
Hours: Up to 25 hours per week
Salary: Up to pro rata SK8 (£28,344 per annum)
Contract: Permanent
Responsibilities:
- To work under the direction of the Council Tax and Business Rates Enforcement Team Leader to undertake accurate administration for the recovery of Business Rates and Council Tax, initiating recovery action in accordance with legislation, Council policies and local procedures to support income maximization.
- Ensuring the appropriate accurate and efficient recovery action is taken against non-payers by negotiating payment plans from customers, maintaining accurate records and deciding the appropriate form of recovery action to take.
- To provide an efficient service maintaining customer accounts in accordance with statutory provisions and local procedures.
This role is not politically restricted.
Revenues Enforcement Officer in Grantham employer: South Kesteven District Council
Contact Detail:
South Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Enforcement Officer in Grantham
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the Council's approach to revenue enforcement. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to council tax and business rates recovery. Think about how you would handle difficult customer situations or negotiate payment plans, as these are key parts of the job.
✨Tip Number 3
Show off your organisational skills! Since this role involves maintaining accurate records and managing customer accounts, be ready to discuss how you keep things organised and efficient in your previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Revenues Enforcement Officer in Grantham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with council tax and business rates. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Your Attention to Detail: Since this role involves accurate administration, it’s crucial to demonstrate your attention to detail. Use examples from your past work where you’ve successfully managed records or handled sensitive information.
Highlight Your Negotiation Skills: Negotiating payment plans is a key part of this role. Share specific instances where you've successfully negotiated terms or resolved conflicts, as this will show us you can handle challenging situations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at South Kesteven District Council
✨Know Your Legislation
Familiarise yourself with the relevant legislation surrounding Council Tax and Business Rates. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Negotiation Skills
Prepare examples of how you've successfully negotiated payment plans or resolved disputes in the past. This role requires strong negotiation skills, so be ready to discuss your approach and any challenges you faced.
✨Be Detail-Oriented
Since accurate record-keeping is crucial for this position, highlight your attention to detail. Bring up specific instances where your meticulous nature has led to successful outcomes in previous roles.
✨Understand Customer Service Principles
This role involves maintaining customer accounts, so brush up on your customer service skills. Be prepared to discuss how you would handle difficult conversations with non-payers while still adhering to council policies.
