South Kesteven District Council is seeking a Customer Contact Officer to join the Technical Services Team. The role focuses on delivering first point of contact resolutions for a wide range of customer demands, helping customers devise their own solutions where possible and escalating when necessary.
It is a fixed-term post for 12 months, with a 37-hour week. The role promotes customer independence and development of self-reliance to resolve concerns promptly.
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First-Contact Customer Solutions Advisor in Grantham employer: South Kesteven District Council
South Kesteven District Council is an excellent employer, offering a supportive work culture that values teamwork and community engagement. Employees benefit from a permanent position with a focus on professional development, ensuring opportunities for growth within the council while making a meaningful impact in protecting local environments. Located in Grantham, the council provides a unique chance to contribute to the well-being of the community through dedicated environmental services.
Contact Details:
South Kesteven District Council Recruitment Team
