At a Glance
- Tasks: Assist customers in person and online, providing accurate information and routing enquiries.
- Company: South Kesteven District Council, dedicated to serving the community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Gain valuable experience in customer service while making a difference in your community.
- Qualifications: Proactive attitude and strong communication skills.
The predicted salary is between 18500 - 22500 £ per year.
South Kesteven District Council is seeking a proactive Customer Service Officer on a fixed-term contract of 12 months.
The role involves assisting customers in person and by other channels, delivering accurate information, and routing enquiries to the proper back-office teams as required.
You will use CRM systems, support self-service options, and represent the Council and partner organisations professionally in all interactions.
Salary scales align with national minima and increases. #J-18808-Ljbffr
Customer Service Apprentice (12-Month) - Public Sector in Grantham employer: South Kesteven District Council
South Kesteven District Council is an excellent employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from professional development opportunities and the chance to make a meaningful impact on local governance in Grantham. With a commitment to compliance and ethical standards, this role provides a rewarding environment for those passionate about data protection and information governance.
Contact Details:
South Kesteven District Council Recruitment Team
