ALS and Exams Access Administrator (EC) in Eastleigh

Care to Join Us? We currently have an exciting opportunity for a passionate and dedicated ALS and Exams Access Administrator. The information below provides more detail about the role. We offer great benefits including:

• 30 days annual leave per year, pro rata, plus bank holidays, pro rata
• Generous employer pension contribution
• Regular training and development
• Access to a health care plan
• Learning and development opportunities

Role and responsibilities:

• Provide general administrative support to the Learning Support (ALS) team, including handling enquiries, calls, messages, and purchase orders.
• Process and record in‑year ALS admissions forms and maintain accurate electronic and paper records, including regular audits and updates.
• Produce required documentation for evidencing support for EHCP students and ensure all learner information is handled confidentially in line with GDPR.
• Support preparation of documents and evidence for assessments and attend sensitive meetings to take minutes (e.g., annual reviews).
• Liaise with external organisations, schools, parents/carers, curriculum teams, Health & Safety, and other stakeholders to support ALS and EHCP processes.
• Act as a first point of contact for ALS/EHCP enquiries and provide high‑quality customer service to students, staff, parents, and external partners.
• Assist wider college departments (e.g., Apprenticeships, Safeguarding) with related administrative tasks when required.
• Represent ALS at open events and school careers evenings during peak periods.
• Support timetabling and tracking personalised timetables for students with support needs.
• Assist with administration of exam access arrangements, including obtaining Form 8 evidence, preparing documentation, coordinating assessor resources, and processing online EAA applications.
• Ensure all required evidence and documentation is collected, uploaded, and stored correctly on college systems.
• Support general exam administration and provide occasional cover across Student Support.
• Undertake any other reasonable duties within the scope of the role.

Partnerships and Reputation

Ensure that the college develops and maintains a constructive relationship with appropriate external stakeholders relevant to the postholder's areas of responsibility.

Health and Safety

Ensure that the Health and Safety policy and procedures operated by the college are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Equal Opportunity

Adopt and promote a positive attitude toward equality of opportunity for all within the college and ensure that the related policies and procedures are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Professional Standards

Develop, maintain and exhibit the quality standards appropriate to the post and promote a culture of integrity and transparency throughout all college activities. Undertake appropriate staff development activities that support personal development and the changing needs of the college and its environment. Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond. We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation. South Hampshire College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment practices follow safer recruitment guidance, including enhanced DBS checks, online checks and thorough pre‑employment vetting. We value equity, diversity, inclusion and belonging, and welcome applications from all backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.