Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Fareham College, welcoming students and visitors while managing enquiries.
- Company: Join the dynamic South Hampshire College Group, committed to creating better futures.
- Benefits: Enjoy 30 days annual leave, regular training, and a supportive work environment.
- Other info: Collaborative team atmosphere with opportunities for growth and development.
- Why this job: Make a real difference in a vibrant educational setting while developing your skills.
- Qualifications: GCSEs in English & Maths, plus customer service experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
We currently have an exciting opportunity for a passionate, dedicated and skilled Reception and Administrative Assistant to cover maternity leave at Fareham College. The information below provides more detail about the role.
We offer great benefits including:
- 30 days annual leave per year, plus bank holidays
- Regular training and development.
Duties
- To provide a welcoming and professional front of house Reception Service for students, staff and visitors.
- To handle initial enquiries from members of the public, students and staff, ensuring safeguarding protocols are followed at all times.
- To take ownership of the entire College Reception area, ensuring it is clean, tidy, welcoming and up to date.
- To operate the College switchboard effectively to ensure that all stakeholders have a positive interaction with the College.
- To maintain appropriate records, statistics and electronic data in connection with the service provided and complete all necessary administrative tasks to support this.
- To support the Admissions team in administrative tasks for the department.
- To produce standard reports from the Admissions system and contact students regarding the information that has been missed.
- To use and provide support for college systems.
- To attend and support College events including Open Evenings, Welcome Days, Advice Evenings and others as appropriate.
- To undertake any other such duties as may be reasonably required of you commensurate with your grade, at your initial place of work or at any of the other College sites as determined by your line manager.
Skills/Experience
- Experience of delivering excellent customer service.
- Experience of data inputting and administrative delivery in a fast-paced environment.
- To demonstrate previous experience of working within a Receptionist role.
- To demonstrate excellent communication and interpersonal skills, with staff, students and visitors, in person and over the phone.
- Experience of successfully working in a school/college environment is desirable.
Qualifications
- Minimum GCSE grade 4 / C in English & Maths or equivalent.
- Customer service and/or Business Administration qualifications are desirable.
Ideal Attributes
- Ability to work with accuracy and attention to detail.
- To demonstrate a positive, enthusiastic and welcoming attitude.
- Able to keep accurate records and share information appropriately.
- Collaborative and enthusiastic team player.
- To demonstrate well-developed IT and administration skills, including word-processing and accurate database input.
- To handle multiple enquiries via telephone, email and in person and work flexibly.
The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.
We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Reception & Administrative Assistant in Fareham employer: South Hampshire College Group
Contact Detail:
South Hampshire College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Administrative Assistant in Fareham
✨Tip Number 1
Make sure to research Fareham College and its values before your interview. Knowing about their commitment to creating better futures will help you connect your skills and experiences to what they’re looking for.
✨Tip Number 2
Practice your customer service scenarios! Think of examples where you’ve gone above and beyond for someone, as this role is all about providing a welcoming front of house experience.
✨Tip Number 3
Don’t forget to showcase your IT skills during the interview. Be ready to discuss how you’ve used technology in previous roles, especially in data inputting and administrative tasks.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Reception & Administrative Assistant in Fareham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a Reception and Administrative Assistant at Fareham College. A little enthusiasm goes a long way!
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in customer service and administration. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your previous roles and achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at South Hampshire College Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception and Administrative Assistant. Familiarise yourself with the key duties mentioned in the job description, such as handling enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you've successfully handled customer interactions. Think about situations where you went above and beyond to assist someone, as this will highlight your dedication to providing a welcoming environment.
✨Demonstrate Your IT Proficiency
As the position requires strong IT and administrative skills, be ready to discuss your experience with relevant software and systems. If you have specific examples of data inputting or using databases, share those during the interview to show that you're capable of managing the technical aspects of the job.
✨Emphasise Teamwork and Flexibility
The college values collaborative team players, so be prepared to talk about your ability to work well with others. Share instances where you've contributed to a team effort or adapted to changing circumstances, as this will illustrate your positive attitude and flexibility in a fast-paced environment.