At a Glance
- Tasks: Support the Learning Support team with admin tasks and assist students with exam access arrangements.
- Company: Join a dynamic college focused on inclusivity and student success.
- Benefits: Enjoy 30 days annual leave, health care plan, and ongoing training opportunities.
- Other info: Be part of a vibrant community with excellent career growth potential.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
We currently have an exciting opportunity for a passionate and dedicated ALS and Exams Access Administrator. The information below provides more detail about the role.
Benefits:
- 30 days annual leave per year, pro rata, plus bank holidays, pro rata
- Regular training and development
- Access to a health care plan
- Learning and development opportunities
Role and responsibilities:
- Provide general administrative support to the Learning Support (ALS) team, including handling enquiries, calls, messages, and purchase orders.
- Process and record in‑year ALS admissions forms and maintain accurate electronic and paper records, including regular audits and updates.
- Produce required documentation for evidencing support for EHCP students and ensure all learner information is handled confidentially in line with GDPR.
- Support preparation of documents and evidence for assessments and attend sensitive meetings to take minutes (e.g., annual reviews).
- Liaise with external organisations, schools, parents/carers, curriculum teams, Health & Safety, and other stakeholders to support ALS and EHCP processes.
- Act as a first point of contact for ALS/EHCP enquiries and provide high‑quality customer service to students, staff, parents, and external partners.
- Assist wider college departments (e.g., Apprenticeships, Safeguarding) with related administrative tasks when required.
- Represent ALS at open events and school careers evenings during peak periods.
- Support timetabling and tracking personalised timetables for students with support needs.
- Assist with administration of exam access arrangements, including obtaining Form 8 evidence, preparing documentation, coordinating assessor resources, and processing online EAA applications.
- Ensure all required evidence and documentation is collected, uploaded, and stored correctly on college systems.
- Support general exam administration and provide occasional cover across Student Support.
- Undertake any other reasonable duties within the scope of the role.
Partnerships and Reputation:
- Ensure that the college develops and maintains a constructive relationship with appropriate external stakeholders relevant to the postholder's areas of responsibility.
Health and Safety:
- Ensure that the Health and Safety policy and procedures operated by the college are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.
- Adopt and promote a positive attitude towards equality of opportunity for all within the college and ensure that the related policies and procedures are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.
Professional Standards:
- Develop, maintain and exhibit the quality standards appropriate to the post and promote a culture of integrity and transparency throughout all college activities.
- Undertake appropriate staff development activities that support personal development and the changing needs of the college and its environment.
- Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work.
ALS and Exams Access Administrator (EC) in Eastleigh employer: South Hampshire College Group
Join a dynamic and supportive educational environment as an ALS and Exams Access Administrator, where your contributions will directly impact student success. With generous benefits including 30 days of annual leave, regular training opportunities, and a commitment to professional development, we foster a culture of growth and inclusivity. Located in a vibrant community, our college prioritises collaboration with external stakeholders, ensuring a rewarding experience for both staff and students.
Contact Detail:
South Hampshire College Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ALS and Exams Access Administrator (EC) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. Show us that you're not just interested in the role, but also in being part of our community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administrative support and customer service. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position.
We think you need these skills to ace ALS and Exams Access Administrator (EC) in Eastleigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ALS and Exams Access Administrator role. Highlight your relevant experience and skills that match the job description, so we can see how you fit right in!
Show Your Passion:Let your enthusiasm for supporting students shine through in your application. We love candidates who are dedicated to making a difference, so share any experiences that showcase your commitment to learning support.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at South Hampshire College Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an ALS and Exams Access Administrator. Familiarise yourself with the key tasks like handling enquiries, processing admissions forms, and liaising with external organisations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves providing high-quality customer service to students, staff, and parents, prepare examples of how you've successfully handled similar situations in the past. Think about times when you resolved issues or provided support, and be ready to share these stories during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle sensitive situations. For instance, you might be asked how you would manage a difficult conversation with a parent or how you would ensure confidentiality when dealing with learner information. Practise your responses to these types of questions to feel more confident.
✨Demonstrate Your Commitment to Professional Standards
The college values integrity and transparency, so be prepared to discuss how you uphold these standards in your work. Share examples of how you've contributed to a positive work environment or adhered to policies and procedures in previous roles. This will show that you're aligned with the college's values.
