At a Glance
- Tasks: Ensure critical business applications are secure and high-performing while mentoring colleagues.
- Company: Join South Gloucestershire Council, a forward-thinking organisation making a real difference.
- Benefits: Generous annual leave, wellbeing support, and staff discounts on various services.
- Other info: Be part of a diverse team committed to innovation and community support.
- Why this job: Develop niche tech skills in a hybrid role that values work/life balance.
- Qualifications: Degree in computer field or relevant ICT experience; strong systems administration background required.
The predicted salary is between 40000 - 50000 £ per year.
As a Senior ICT Engineer, you will ensure critical business applications remain secure, reliable, and high-performing, enabling colleagues to deliver essential services to customers. Using your technical expertise you will monitor systems, resolve issues, and drive continuous improvement, while collaborating across teams and projects to strengthen ICT services and support the development of others through mentoring. Your work will contribute to innovation, uphold high standards, and help maintain a resilient and responsive organisation. You will also support the delivery of future solutions that add value and enhance business performance.
What you will be doing
It will be your responsibility to provide technical advice, support and training to colleagues, ensuring performance objectives are met, colleagues are supported and work is delivered efficiently. You will develop innovative solutions to technical issues, identifying and successfully implementing effective strategies, in line with service standards and codes of practice. Using your experience and knowledge, you will contribute to the development, implementation and monitoring of policies and procedures, ensuring they remain up to date, relevant and accurate. You will interpret the latest legislation, regulations and codes of practice, ensuring they are applied consistently. It will be key for you to provide expert advice to customers and partners on complex issues, establishing and maintaining effective customer relationships. You will prepare and present clear, accurate reports, highlighting key issues, risks and implications to support informed decision-making.
What we need from you
It is essential you hold a degree in a computer related field, or have demonstrable ICT technical experience, and/or a relevant vendor technical qualification suitable for working in a complex environment. You will have experience across key ICT disciplines, including Incident Management, Event Management and Problem Management, along with experience of progressing work activities within professional guidelines and policies. We require you to have a strong background in systems administration, along with the drive to further develop your skills in areas such as Unix, Linux, programming and Oracle. You will have a strong awareness of issues affecting service delivery, alongside solid experience and knowledge of both standard and non-standard software packages. You will have experience of motivating a team, to achieve organisational objectives and successful technical outcomes. Given the nature of the role, you will have excellent communication skills, with the ability to explain technical information clearly to non-technical audiences, both verbally and in writing.
What you need to know
This role offers a great opportunity to develop expertise within niche technologies, suited to someone with a strong foundation in systems administration who wants to build skills in areas such as Unix, Linux, programming and Oracle. This role is hybrid, with a mixture of working at our office in Badminton Road and working from home.
How a career at South Gloucestershire Council is different
As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We are providing essential services across our internal network to ensure we can fully support our community. We are positive and forward thinking, always looking for new and innovative ways of working and we are ambitious about the future. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. Be part of it!
ICT Senior Engineer - LoB Apps & DB - Yate employer: South Gloucestershire Council
At South Gloucestershire Council, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises employee wellbeing and professional growth. Our commitment to innovation and continuous improvement ensures that our team members are equipped with the latest technologies and training opportunities, allowing them to thrive in their roles while making a meaningful impact in the community. With generous benefits, including annual leave and staff discounts, we foster a culture of inclusivity and collaboration, making it a rewarding place to build your career as an ICT Senior Engineer.
Contact Details:
South Gloucestershire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Senior Engineer - LoB Apps & DB - Yate
✨Tip Number 1
Network like a pro! Reach out to current employees at South Gloucestershire Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your knowledge of systems administration, Unix, Linux, and Oracle. We want you to showcase your expertise and problem-solving skills during the interview.
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex technical concepts to non-technical folks. Try explaining your past projects to friends or family to get comfortable with simplifying your language.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at South Gloucestershire Council.
We think you need these skills to ace ICT Senior Engineer - LoB Apps & DB - Yate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical expertise in systems administration, incident management, and any relevant qualifications. We want to see how you can make a difference!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Senior ICT Engineer role. Share specific examples of how you've driven continuous improvement and supported colleagues in previous roles. This is your chance to shine!
Showcase Your Communication Skills:Since you'll be explaining complex technical issues to non-technical audiences, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and avoid jargon where possible. We appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates promptly. Let's get started on this journey together!
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially in areas like Unix, Linux, and Oracle. Be ready to discuss your experience with systems administration and how you've tackled complex ICT issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've developed innovative solutions to technical problems. Highlight your experience in Incident Management and how you've driven continuous improvement in previous roles.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. Since you'll need to communicate with non-technical audiences, being able to break down complex information will set you apart from other candidates.
✨Demonstrate Team Leadership
Be ready to share your experiences in motivating teams and achieving organisational objectives. Discuss how you've mentored colleagues and contributed to a positive team environment, as this is key for the role.
