Emergency Duty Team Manager in Yate

As a Team Manager in the Emergency Duty team, you will help improve the quality of services provided to children, young people and adults across four local authorities (South Gloucestershire, Bristol, BANES and North Somerset). You will have a pivotal role in ensuring performance and quality standards across the team are met and the service is delivered effectively to vulnerable people in the community.

What You Will Be Doing

You will be part of the management team of a service which covers urgent social care and housing out of hours, including Mental Health Act assessments and safeguarding. It will be your responsibility to lead on work with adults in the team. On a 3 week rota basis, you will work evenings, weekends and bank holidays, with responsibility for co-ordinating and managing the work of the team, including permanent and casual EDT officers and administrative staff. You will provide leadership and a high level of support and supervision for all EDT officers in relation to practice and decision making. It will be key for you to form effective relationships with other professionals and services both within and outside the council. It will be your responsibility to manage and monitor quality performance to ensure the effectiveness of procedures and review the specialist work within the service.

What We Need From You

We require you to be a qualified Social Worker with relevant registration to practice (SWE Social Work England) and if possible AMHP warranted but not essential. You will need to be able to demonstrate experience of working with adults in a statutory setting. It is essential that you have previous experience of management or supervision of staff and other professionals. It would be desirable for you to have experience of working within a duty team and an out of hours environment.

What You Need To Know

For this role there is an additional out of hours allowance of 20% to the annual salary. Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check (child and adult) is obtained. You will hold a current driving licence and be able to travel to various locations across the authority at very short notice in emergency situations. Business Insurance will need to be included in your current car insurance policy.

Interviews

Interviews will take place 25 February 2026.

How a Career At South Gloucestershire Council Is Different

What’s special here is the strength of the team ethos. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the people they work with. We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance. We invest in the careers of our people and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work. As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted, and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We’re building and shaping communities which people are proud of. We’re working with the most vulnerable in our community to help them achieve what they want in life. We’re investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We’re making a difference, be part of it!