Care Responder in Yate

As a Care Responder, you will work directly with the community, responding to either planned or emergency care visits in people's own homes. The service attends to residents of South Gloucestershire who require care and support following a hospital admission. It is an integral service, supporting residents to regain confidence and skills and assess their long-term requirements of care following their stay in hospital.

Working with residents, you will help to increase their independence by providing support with personal and practical care, keeping them safe in their own homes. It will be key for you to keep accurate records of your visits, in line with council guidelines.

In order to protect vulnerable people, you will work closely with practitioners, implement care and support plans, and refer issues or concerns in accordance with safeguarding procedures.

What we need from you:

• We require you to either hold a CQC Care Certificate or be willing to complete this if you don't already hold one.
• It is essential you can show sensitivity and empathy for people who may have varying needs, both physical and emotionally.
• At times, you may need to manage challenging behaviour, so you will need to adopt a flexible approach to your work.
• You must be able to communicate effectively both verbally and in writing.
• You must have the ability to work well under pressure and remain calm when faced with a crisis.
• Although not essential, it would be beneficial if you have experience working in the care sector and can demonstrate knowledge of relevant Care Act 2014 legislation and regulations.

What you need to know:

• We offer a response service of 7 days a week between the hours of 7.00am – 10.00pm.
• Your uniform and equipment will be provided.
• You will be predominately working out of our office in Yate and in and around the community.
• You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel.
• Business insurance will need to be added to your insurance policy.
• You can claim back mileage expenses.
• Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained.

Interviews are likely to take place week commencing 16th February 2026.

How a career at South Gloucestershire Council is different:

We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We're making a difference, be part of it.