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For Companies At a Glance
- Tasks: Provide comprehensive admin support and guidance to service managers in a dynamic environment.
- Company: Join South Gloucestershire Council, dedicated to making a real difference in the community.
- Benefits: Enjoy generous leave, wellbeing support, and staff discounts for a balanced lifestyle.
- Other info: Hybrid role with flexible hours, excellent training, and career development opportunities.
- Why this job: Be part of a team that shapes communities and supports vulnerable individuals.
- Qualifications: Minimum 3 GCSEs including English and maths, or relevant admin experience required.
The predicted salary is between 30000 - 40000 £ per year.
As a Business and Administration Support Officer, you will provide a fully comprehensive and confidential business and administration service to allocated service managers in our Integrated Children’s Service.
What You Will Be Doing
- Providing advice to customers, contacts, external organisations and colleagues, ensuring they receive appropriate guidance about policies and procedures.
- Carrying out research, collating data and presenting information within your area of service specialism, which may include drafting documentation and clear, accessible findings.
- Managing diaries and making appointments.
- Coordinating responses to queries, MP enquiries, complaints and requests, relaying those you are unable to resolve to more senior members, ensuring the customer is informed accordingly.
- Providing a wide and varied range of administrative tasks to assigned projects, ensuring written reports are compiled, support is provided and records are accurate to help inform decision making.
- Providing support to personal assistants to cover during busy periods and for annual leave.
What We Need From You
- A minimum qualification of 3 GCSEs, including English and maths, or equivalent relevant experience within a similar role in administration.
- Effective communication skills to service users, professionals and partnership agencies using a variety of media.
- Demonstrated IT knowledge and its practical application, including experience of using Microsoft Office, databases and running standard reports.
- Experience of basic financial procedures such as petty cash, invoicing etc.
What You Need To Know
- Salary will be pro rated to hours worked.
- Your working hours will be Monday and Tuesday all day and Wednesday afternoon.
- This role is hybrid, with a mixture of working at our office in Badminton Road, Yate and working from home.
How a Career At South Gloucestershire Council Is Different
- Generous annual leave (pro rata), employee wellbeing support and access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
- A diverse team of skilled and dedicated people make us a great place to work.
- Genuine flexibility to help achieve work/life balance.
- Investment in the careers of our people, recognised for the quality, breadth and depth of our training and development offer.
- Strong team ethos, support and training.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We’re building and shaping communities which people are proud of. We’re working with the most vulnerable in our community to help them achieve what they want in life. We’re investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We’re making a difference, be part of it!
Business and Admin Support Officer in Yate employer: South Gloucestershire Council
Contact Detail:
South Gloucestershire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business and Admin Support Officer in Yate
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and think of examples that showcase your skills in administration and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Business and Admin Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at South Gloucestershire Council.
We think you need these skills to ace Business and Admin Support Officer in Yate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business and Admin Support Officer. Use keywords from the job description to show that you understand what we’re looking for.
Show Off Your Communication Skills: Since effective communication is key in this role, don’t shy away from showcasing your ability to convey information clearly. Whether it’s in your cover letter or CV, make sure to demonstrate how you’ve successfully communicated with various stakeholders in the past.
Be Detail-Oriented: Attention to detail is crucial for this position. When drafting your application, double-check for any typos or errors. A polished application reflects your commitment to quality and professionalism, which we value highly at StudySmarter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Stuff
Make sure you’re familiar with the policies and procedures relevant to the role. Brush up on your knowledge of the Integrated Children’s Service and be ready to discuss how you can provide effective advice to customers and colleagues.
✨Show Off Your IT Skills
Since this role requires solid IT knowledge, be prepared to talk about your experience with Microsoft Office and databases. You might even want to bring examples of reports you've run or documents you've created to showcase your skills.
✨Demonstrate Communication Skills
Effective communication is key in this role. Think of examples where you’ve successfully communicated with service users or professionals. Be ready to explain how you adapt your communication style to different audiences.
✨Be Ready for Scenario Questions
You may be asked how you would handle specific situations, like managing complaints or coordinating responses to queries. Prepare by thinking through potential scenarios and how you would approach them, highlighting your problem-solving skills.