At a Glance
- Tasks: Lead a team providing vital housing advice and homelessness prevention services.
- Company: Join South Gloucestershire Council, dedicated to making a real difference in communities.
- Benefits: Generous leave, wellbeing support, staff discounts, and flexible work options.
- Other info: Hybrid role with excellent training and career development opportunities.
- Why this job: Make a positive impact on vulnerable individuals and help shape thriving communities.
- Qualifications: Degree or equivalent experience in housing, with strong management skills.
The predicted salary is between 30000 - 40000 £ per year.
As a member of the HomeChoice management team, you will play a key role in co-ordinating and managing the provision of housing advice and homelessness prevention services. The HomeChoice service provides a high quality, comprehensive housing access service for households who are homeless or threatened with homelessness. Good housing can help to stabilise communities, reduce inequalities, improve safety and help reduce crime.
Daily, you will manage the team responsible for offering support to households, ensuring advice is in line with statutory homeless legislation. It will be your responsibility to monitor operational quality assurance standards in decisions relating to housing assessments and homelessness. You will need to correctly respond to requests for reviews, information and enquiries from members of the public, in line with legislation and council policy. Using your experience and knowledge, you will co-ordinate the assessment of special cases and be the main point of contact for those of particular emergency and public interest.
It is essential you have a degree level qualification or equivalent e.g. NVQ 4, or significant relevant housing experience. We require you to have experience in front line housing in a similar setting and an understanding of housing solutions and remedies, to support the needs of vulnerable people and minority groups. Giving the elements of this role, it is essential you have experience in housing or homelessness, including knowledge of housing and homelessness legislation and good understanding of related statutory duties. You will have knowledge and experience of working closely with other specialist agencies and partners, to ensure that housing issues, including homelessness, are resolved. You will be able to demonstrate management or supervisory ability in a similar work environment, backed by evidence of appropriate specialist knowledge.
This role is hybrid, with a mixture of working at our office in Kingswood and from home. Please note that due to the nature of this role, it is a requirement of employment that a Disclosure and Barring Service (DBS) check is obtained.
As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
Team Leader - Support and Resettlement - Kingswood employer: South Gloucestershire Council
At South Gloucestershire Council, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and individual contributions. Our hybrid working model allows for flexibility, ensuring a healthy work/life balance while providing generous annual leave and comprehensive employee wellbeing support. With a strong commitment to professional development, we invest in our staff's growth through extensive training opportunities, making a meaningful impact in the community we serve.
Contact Details:
South Gloucestershire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Support and Resettlement - Kingswood
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at South Gloucestershire Council.
✨Attend Social Work Events and Workshops
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We think you need these skills to ace Team Leader - Support and Resettlement - Kingswood
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to South Gloucestershire Council:Before hitting send, make sure to tailor your application specifically to South Gloucestershire Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at South Gloucestershire Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
