Information Support Officer

Information Support Officer

Temporary 30000 - 40000 £ / year (est.) Home office (partial)
South Gloucestershire Council

At a Glance

  • Tasks: Assist in data analysis and improve service delivery for children and young people.
  • Company: Join South Gloucestershire Council, dedicated to enhancing community services.
  • Benefits: Generous leave, wellbeing support, and discounts on travel and leisure activities.
  • Other info: Flexible hybrid role with excellent training and career development opportunities.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Experience with databases and strong literacy skills for report writing.

The predicted salary is between 30000 - 40000 £ per year.

As an Information Support Officer within the Education Data team, you will assist with the collation, analysis, production and presentation of management information, as well as activities that improve the quality of data feeding into that analysis. Your work will help the council to enhance services and service delivery, contributing to improved outcomes for children, young people and adults.

What You Will Be Doing

  • Process free school meals and the School Census returns.
  • Work closely with schools and other settings to improve the quality of data they provide, either through direct engagement or via system-to-system transfers into our Capita database via XVault.
  • Provide information that supports statutory returns and management reports, informing key decisions such as funding or place planning.

What We Need From You

  • Experience of working in an environment using a database.
  • Good literacy skills to contribute to writing clear, accurate and concise reports.

What You Need To Know

  • Work 4 days, 29.6 hours per week.
  • Secondment for a limited term until 30th September 2026; please seek permission from your current line manager before applying.
  • Hybrid role: primarily working from home with visits to our office for team meetings.

How a Career At South Gloucestershire Council Is Different

  • Generous annual leave (pro rata), employee wellbeing support and access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
  • Flexibility to achieve work/life balance.
  • Diverse team of skilled and dedicated people; we welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
  • Recognised for quality, breadth and depth of our training and development offer, helping employees make a long-term difference in their work.

Information Support Officer employer: South Gloucestershire Council

South Gloucestershire Council is an excellent employer for those seeking a meaningful role as an Information Support Officer, offering a supportive work culture that prioritises employee wellbeing and work/life balance. With generous annual leave, flexible working arrangements, and a commitment to professional development, employees are empowered to grow their skills while making a positive impact on the community. The hybrid work model allows for a blend of home and office engagement, fostering collaboration within a diverse team dedicated to enhancing services for children, young people, and adults.
South Gloucestershire Council

Contact Detail:

South Gloucestershire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information Support Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at South Gloucestershire Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research the Education Data team and think about how your experience with databases can help improve data quality. Show them you’re the perfect fit!

✨Tip Number 3

Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating how your skills in report writing and data analysis can contribute to better outcomes for children and young people.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at South Gloucestershire Council.

We think you need these skills to ace Information Support Officer

Data Analysis
Database Management
Report Writing
Attention to Detail
Communication Skills
Collaboration
Problem-Solving Skills
Statutory Reporting
Quality Assurance
Technical Aptitude
Engagement with Stakeholders
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Information Support Officer. Use keywords from the job description to show that you understand what we’re looking for.

Showcase Your Skills: Don’t forget to emphasise your database experience and literacy skills. We want to see clear examples of how you've used these in previous roles, especially in producing reports or managing data.

Be Concise and Clear: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your reports and descriptions are easy to read and understand.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!

How to prepare for a job interview at South Gloucestershire Council

✨Know Your Data

As an Information Support Officer, you'll be dealing with a lot of data. Brush up on your understanding of databases and how they work, especially the Capita database mentioned in the job description. Familiarise yourself with common data issues and how to resolve them, as this will show your potential employer that you’re ready to hit the ground running.

✨Showcase Your Reporting Skills

Good literacy skills are essential for writing clear reports. Prepare examples of reports you've written in the past, focusing on clarity and conciseness. You might even want to bring a sample report to the interview to demonstrate your ability to present information effectively.

✨Engage with the Role

This role involves working closely with schools to improve data quality. Think about how you can engage with stakeholders and what strategies you would use to enhance data collection. Be ready to discuss your ideas during the interview; it shows initiative and a proactive approach.

✨Embrace the Hybrid Work Model

Since this is a hybrid role, be prepared to discuss how you manage your time and productivity while working from home. Share any experiences you have with remote work and how you stay connected with your team. This will demonstrate your adaptability and commitment to maintaining strong communication.

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