At a Glance
- Tasks: Ensure critical business applications are secure and high-performing while mentoring colleagues.
- Company: Join South Gloucestershire Council, a forward-thinking organisation making a real difference.
- Benefits: Generous annual leave, wellbeing support, and staff discounts on various services.
- Other info: Flexible working environment with excellent training and career development opportunities.
- Why this job: Develop niche tech skills in a hybrid role that values work/life balance.
- Qualifications: Degree in computer field or relevant ICT experience; strong systems administration background.
The predicted salary is between 40000 - 50000 £ per year.
As a Senior ICT Engineer, you will ensure critical business applications remain secure, reliable, and high-performing, enabling colleagues to deliver essential services to customers. Using your technical expertise you will monitor systems, resolve issues, and drive continuous improvement, while collaborating across teams and projects to strengthen ICT services and support the development of others through mentoring. Your work will contribute to innovation, uphold high standards, and help maintain a resilient and responsive organisation. You will also support the delivery of future solutions that add value and enhance business performance.
What you will be doing
It will be your responsibility to provide technical advice, support and training to colleagues, ensuring performance objectives are met, colleagues are supported and work is delivered efficiently. You will develop innovative solutions to technical issues, identifying and successfully implementing effective strategies, in line with service standards and codes of practice. Using your experience and knowledge, you will contribute to the development, implementation and monitoring of policies and procedures, ensuring they remain up to date, relevant and accurate. You will interpret the latest legislation, regulations and codes of practice, ensuring they are applied consistently. It will be key for you to provide expert advice to customers and partners on complex issues, establishing and maintaining effective customer relationships. You will prepare and present clear, accurate reports, highlighting key issues, risks and implications to support informed decision-making.
What we need from you
It is essential you hold a degree in a computer related field, or have demonstrable ICT technical experience, and/or a relevant vendor technical qualification suitable for working in a complex environment. You will have experience across key ICT disciplines, including Incident Management, Event Management and Problem Management, along with experience of progressing work activities within professional guidelines and policies. We require you to have a strong background in systems administration, along with the drive to further develop your skills in areas such as Unix, Linux, programming and Oracle. You will have a strong awareness of issues affecting service delivery, alongside solid experience and knowledge of both standard and non-standard software packages. You will have experience of motivating a team, to achieve organisational objectives and successful technical outcomes. Given the nature of the role, you will have excellent communication skills, with the ability to explain technical information clearly to non-technical audiences, both verbally and in writing.
What you need to know
This role offers a great opportunity to develop expertise within niche technologies, suited to someone with a strong foundation in systems administration who wants to build skills in areas such as Unix, Linux, programming and Oracle. This role is hybrid, with a mixture of working at our office in Badminton Road and working from home.
How a career at South Gloucestershire Council is different
As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation. Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We are providing essential services across our internal network to ensure we can fully support our community. We are positive and forward thinking, always looking for new and innovative ways of working and we are ambitious about the future. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. Be part of it!
ICT Senior Engineer - LoB Apps & DB - Yate employer: South Gloucestershire Council
At South Gloucestershire Council, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the contributions of every team member. With generous annual leave, employee wellbeing support, and a commitment to professional development, we empower our staff to achieve a healthy work/life balance while making a meaningful impact in the community. Our hybrid working model allows for flexibility, and our investment in technology ensures that you can perform at your best, all while collaborating with a diverse team dedicated to innovation and excellence.
Contact Details:
South Gloucestershire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Senior Engineer - LoB Apps & DB - Yate
✨Tip Number 1
Network like a pro! Reach out to your connections in the ICT field, attend industry events, and join relevant online forums. The more people you know, the better your chances of landing that Senior ICT Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects and achievements. This will help you demonstrate your technical expertise and problem-solving abilities during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your experience in Incident Management and your ability to mentor others.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace ICT Senior Engineer - LoB Apps & DB - Yate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in ICT, especially in areas like systems administration and problem management. We want to see how your skills align with the role of Senior ICT Engineer!
Showcase Your Technical Expertise:Don’t hold back on detailing your technical skills! Whether it’s Unix, Linux, or Oracle, let us know how you’ve used these technologies to solve problems and improve systems. We love seeing real-world examples of your work.
Communicate Clearly:Remember, you’ll need to explain complex technical information to non-technical audiences. Use clear and concise language in your application to demonstrate your communication skills. We appreciate straightforwardness!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially in areas like Unix, Linux, and Oracle. Be ready to discuss your experience with systems administration and how you've tackled complex ICT issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical problems or improved processes in previous roles. Highlight your experience with Incident Management and how you’ve contributed to continuous improvement in ICT services.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with non-technical colleagues. Think about how you can present your ideas clearly and concisely during the interview.
✨Demonstrate Team Collaboration
Be ready to share experiences where you've worked collaboratively across teams. Discuss how you've mentored others and contributed to a positive team environment, as this role values strong interpersonal skills.
