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- Tasks: Lead the Registration team and guide the public through significant life events.
- Company: Join South Gloucestershire Council, a supportive and flexible workplace.
- Benefits: Generous leave, wellbeing support, and staff discounts on various services.
- Other info: Flexible work-life balance and excellent training opportunities await you.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in registration services and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As Deputy Registration Manager, you will be part of the Registration team, helping to lead and develop the service. Guiding the public through some of life's biggest moments, you will support with the registering of births, deaths, marriages, civil partnerships and the final stages of becoming a British citizen. You will also be responsible for the day‑to‑day functions of the office, providing expert advice and guidance and managing the team.
What You Will Be Doing
- Provide both statutory and non‑statutory registration services, including the registration of births, deaths, marriages and civil partnerships, and the conduct of marriage, civil partnership and citizenship ceremonies.
- Work closely with the Superintendent Registrar/Registration Manager to deliver a high quality, customer focused Registration Service.
- Assist in supervising a team, ensuring that performance objectives are achieved.
- Provide accurate advice to customers, ensuring effective customer relationships are established and maintained.
- Give technical guidance and training to team members to positively contribute to the development of the service.
- Ensure compliance is met by working with external contacts, customers and colleagues on technical policies and standards.
What We Need From You
- Considerable relevant practical experience, backed by evidence of appropriate specialist knowledge of legislation and statutory regulations governing the registration of births, deaths, marriages and civil partnerships.
- Excellent communication skills, both written and verbal, with the ability to provide clear, professional advice, as well as a high degree of accuracy and attention.
- Strong organisational and administrative skills, including experience with managing records, knowledge of appropriate registration software packages and some experience of managing performance and budgets.
- Ability to prioritise and manage your workload, ensuring both customer satisfaction and compliance with processes and regulations.
- Experience in supervising and developing a team is desirable but not essential.
What You Need To Know
- You will be based at Kingswood Civic Centre but will also be required to work at Yate One Stop Shop.
- You will be expected to travel throughout the authority and surrounding area, so you must have a full, valid driving licence, with regular access to a vehicle.
- You may be required to work at ceremonies at weekends and on bank holidays.
- You will be included on a weekend standby roster to provide technical advice to support ceremony teams and emergency out of hours advice for faith burials and Registrar Generals Licence ceremonies.
How a Career At South Gloucestershire Council Is Different
We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long‑term difference in work. As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
Deputy Registration Manager employer: South Gloucestershire Council
Contact Detail:
South Gloucestershire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Registration Manager
✨Tip Number 1
Network like a pro! Reach out to people in the registration field or related sectors. Attend local events or join online forums to connect with others who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to registration services. Think about scenarios where you've demonstrated your organisational skills or provided excellent customer service, and be ready to share those stories!
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, highlight your knowledge of legislation and regulations. This will set you apart as someone who truly understands the role of a Deputy Registration Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Deputy Registration Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant practical experience in your application. We want to see how your background aligns with the responsibilities of the Deputy Registration Manager role, especially your knowledge of legislation and statutory regulations.
Communicate Clearly: Since excellent communication skills are a must, ensure your written application is clear and professional. Use straightforward language to convey your ideas and experiences, just like you would when advising customers.
Demonstrate Organisational Skills: We’re looking for someone who can manage their workload effectively. In your application, give examples of how you've prioritised tasks and managed records in previous roles to show us you’ve got the organisational chops we need.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Legislation
Make sure you brush up on the relevant legislation and statutory regulations governing the registration of births, deaths, marriages, and civil partnerships. Being able to discuss these confidently will show that you have the specialist knowledge required for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've provided clear and professional advice in previous positions. Think about times when your communication made a difference in customer satisfaction or team performance.
✨Demonstrate Organisational Skills
Be ready to discuss your experience with managing records and using registration software packages. Highlight specific instances where your organisational skills helped streamline processes or improve compliance with regulations.
✨Team Leadership Experience
If you have experience supervising or developing a team, be sure to share that during the interview. Discuss how you’ve motivated team members, managed performance, and contributed to their professional growth, as this aligns well with the responsibilities of the Deputy Registration Manager.