At a Glance
- Tasks: Support the Social Care team with essential administrative tasks and communication.
- Company: Join South Gloucestershire Council, making a real difference in the community.
- Benefits: Generous annual leave, wellbeing support, and staff discounts.
- Other info: 18-month apprenticeship with mentorship and professional development opportunities.
- Why this job: Gain hands-on experience while helping vulnerable families and shaping communities.
- Qualifications: GCSEs in English and maths; strong communication and IT skills preferred.
The predicted salary is between 15392 - 20454 € per year.
As a Business Administrator Apprentice, you will deliver a comprehensive business and administrative support service to the Social Care team within the North Locality. You will play a key role in ensuring the team operates efficiently and in line with statutory requirements within a fast-paced and evolving environment. Our team makes a real difference, working alongside professionals to achieve the best possible outcomes for children and young people across South Gloucestershire. Through your work, you will support the council and partner agencies in safeguarding vulnerable families and helping to create lasting impact within the community.
Working alongside our experienced colleagues, you will act as a main point of contact for the service area, providing clear and effective communication when responding to enquiries and information requests. It will be your responsibility to provide administrative support to managers, ensuring that processes run efficiently and procedures are followed effectively. This will include tasks such as preparing and taking minutes for key meetings.
You will have the opportunity to develop your research skills, gathering and analysing information relevant to your service area and collating evidence to support reports. This may also involve drafting sections of documents for use by colleagues. A key part of your role will involve collating, maintaining and analysing records and data, ensuring information is accurate, accessible and effectively interpreted from computerised systems.
You will regularly interact with customers, colleagues and partner agencies, helping to build and maintain strong working relationships. In addition, you will learn how to identify and communicate concerns, queries and issues clearly, ensuring they are escalated appropriately and in a timely manner. It will be key for you to support the accurate recording, monitoring and maintenance of financial information, including budgets and resources.
You will ideally hold a minimum of GCSEs at grades A*-C/4-9, or equivalent qualifications, in English and maths. It would be advantageous to have good IT skills, particularly in the use of Microsoft packages such as Office, Outlook, Word and Excel. You must demonstrate a strong willingness to learn, with the commitment and motivation to successfully complete your qualification. Strong communication skills are essential, alongside the confidence to engage effectively across a wide range of channels, including telephone, email and face-to-face interactions. Ideally, you will have experience of basic financial procedures, such as handling petty cash or processing invoices.
In person interviews will be held on 15th June 2026. All candidates that successfully reach the interview stages will be required to provide a 10-minute presentation as part of the recruitment process. Candidates who do not provide a presentation at interview will not progress through the recruitment process.
Throughout your 18-month apprenticeship, we will allocate you a workplace mentor to give you guidance and support in completing your Level 3 Business Administration, which requires weekly day release learning at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT. This is an 18-month limited term contract for the duration of the apprenticeship programme. As part of this training route, you will need to undertake a basic skills assessment as part of the selection process. These will be emailed to you by the training provider, SGS College. SGS College have elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator. There are 7 mandatory units and one relevant optional unit to complete.
The salary for this apprenticeship is set at the current National Minimum Wage:
- Age 21+: £12.71 hourly rate (£24,454 annual salary)
- Age 18-20: £10.85 hourly rate (£20,875 annual salary)
- Age 16-17: £8.00 hourly rate (£15,392 annual salary)
We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. Be part of it!
Apprenticeship - Business Administrator Support Apprentice - Patchway employer: South Gloucestershire Council
South Gloucestershire Council is an exceptional employer that prioritises the growth and development of its staff, offering a comprehensive training programme alongside a supportive work culture. As a Business Administrator Apprentice, you will not only gain valuable experience in a meaningful role but also enjoy generous benefits such as annual leave, employee wellbeing support, and access to various staff discounts. Join us in making a real difference in the community while building a rewarding career in a diverse and inclusive environment.
Contact Detail:
South Gloucestershire Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship - Business Administrator Support Apprentice - Patchway
✨Tip Number 1
Get to know the company! Research South Gloucestershire Council and understand their values and mission. This will help you tailor your responses during the interview and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your presentation skills! Since you'll need to deliver a 10-minute presentation, rehearse it multiple times. Make sure you can communicate your ideas clearly and confidently, as this is key to impressing the interviewers.
✨Tip Number 3
Network with current employees or apprentices at South Gloucestershire Council. They can provide insider tips on what to expect and how to stand out during the interview process. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a real impact in the community.
We think you need these skills to ace Apprenticeship - Business Administrator Support Apprentice - Patchway
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can make a difference in our team, so don’t hold back on showcasing your strengths!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or how you structure your responses, let us see your flair for effective communication.
Highlight Relevant Experience:If you've got any experience with administrative tasks, financial procedures, or using Microsoft Office, make sure to mention it! We love seeing candidates who can hit the ground running, so share those experiences that relate to the job.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Business Administrator Apprentice. Familiarise yourself with tasks like providing administrative support, preparing meeting minutes, and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Prepare Your Presentation
Since you'll need to deliver a 10-minute presentation during the interview, choose a topic that showcases your skills relevant to the job. Practice your delivery to ensure you're confident and clear. Remember, this is your chance to shine and show how you can contribute to the team!
✨Brush Up on IT Skills
Given the importance of IT skills in this role, especially with Microsoft Office, take some time to refresh your knowledge. Be ready to discuss your experience with these tools and how you've used them in past situations. This will show that you're prepared and capable of handling the technical aspects of the job.
✨Show Your Communication Skills
Strong communication is key for this position. During the interview, be sure to engage with your interviewers, listen actively, and respond thoughtfully. You might even want to prepare examples of how you've effectively communicated in previous roles or experiences, as this will highlight your ability to interact well with colleagues and clients.
