Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Social Care team with administration and communication tasks.
- Company: Join South Gloucestershire Council, dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible working, generous leave, and exclusive staff discounts.
- Why this job: Make a real difference in the lives of vulnerable families while developing your skills.
- Qualifications: NVQ 2 or 3 or equivalent experience in office administration required.
- Other info: This is a hybrid role with a contract until August 2026.
The predicted salary is between 28000 - 42000 £ per year.
As an Administrator for the Business Support Team, you will provide a fully comprehensive business and administration service to the Social Care team in North Locality, ensuring compliance with statutory requirements of the department in a constantly changing environment.
Our team makes a real difference, working alongside professionals to ensure the best possible outcomes for children and young people within South Gloucestershire. Your work helps the team, council and other partner agencies to support and safeguard vulnerable families in the community.
What You Will Be Doing
- Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.
- Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented, including minute taking for key meetings.
- Learn how to research information within your area of service specialism and collate evidence for presentation in reports, including drafting sections of documents for use by others.
- Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
- Communicate specific concerns, queries and issues accurately and promptly when necessary.
- Accurately record and assist in the monitoring and maintaining of budgets, financial information and resources.
What We Need From You
- Hold an NVQ 2 or 3 GCSE’s grades C/4 or above or have equivalent qualification or relevant experience in office administration.
- Take and type accurate minutes of meetings, with the skill to format documents to a high standard.
- Communicate effectively to customers, professionals and partnership agencies using a variety of media (e.g. email, phone, face to face).
- Have great IT skills and know its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
- Experience in using databases, including running standard reports, analysing data and presenting findings, together with experience of basic financial procedures (e.g. petty cash, invoicing).
- Although not essential, experience of dealing with challenging calls from and to young people regarding life skills and life experiences is beneficial.
What You Need To Know
This is for a limited term contract ending in August 2026. This role is hybrid, with a mixture of working at our Patchway Hub office and working from home. Interviews will take place on 30th June 2025.
How a Career At South Gloucestershire Council Is Different
As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We’re building and shaping communities which people are proud of. We’re working with the most vulnerable in our community to help them achieve what they want in life. We’re investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We’re making a difference, be part of it!
Administrator - Business Support Team employer: South Gloucestershire Council
Contact Detail:
South Gloucestershire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Business Support Team
✨Tip Number 1
Familiarise yourself with the specific duties of the Administrator role within the Business Support Team. Understanding the nuances of providing administrative support to social care teams will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your minute-taking skills, as this is a key responsibility in the role. Practising how to summarise discussions accurately and format documents can give you an edge when discussing your capabilities.
✨Tip Number 3
Showcase your IT skills, particularly with Microsoft Office applications. Be prepared to discuss how you've used these tools in previous roles, especially in managing data and producing reports.
✨Tip Number 4
Highlight any experience you have in dealing with challenging situations, especially in a customer service context. This will demonstrate your ability to handle sensitive issues effectively, which is crucial in a social care environment.
We think you need these skills to ace Administrator - Business Support Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration, particularly any roles where you've provided support to teams or managed communications. Emphasise your IT skills, especially with Microsoft Office and database management.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about supporting social care teams. Mention specific skills that align with the job description, such as minute-taking, effective communication, and your ability to handle financial procedures.
Showcase Relevant Qualifications: Clearly list your qualifications, such as NVQ levels or GCSEs, and any relevant training. If you have experience dealing with challenging situations, especially with young people, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at South Gloucestershire Council
✨Know Your Role
Familiarise yourself with the specific responsibilities of the Administrator role within the Business Support Team. Understand how your tasks will contribute to the Social Care team and be ready to discuss how your skills align with their needs.
✨Showcase Your IT Skills
Be prepared to demonstrate your proficiency in Microsoft Office and any relevant databases. You might be asked about your experience with data analysis or document formatting, so have examples ready to share.
✨Effective Communication is Key
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you handle enquiries and communicate effectively across different media.
✨Prepare for Minute Taking
As minute taking is a crucial part of the job, consider practising this skill before the interview. You may be asked how you ensure accuracy and clarity in your minutes, so think of strategies you use to achieve this.
