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- Tasks: Engage with residents and partners to enhance service delivery and participation.
- Company: Join a dynamic team focused on improving social housing experiences.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact.
- Why this job: Be part of a mission-driven role that values community engagement and collaboration.
- Qualifications: Experience in resident engagement and strong communication skills are essential.
- Other info: This is a fixed-term position until March 2026, with opportunities for growth.
The predicted salary is between 20000 - 46600 £ per year.
Resident Engagement Officer Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. LEVEL 7 (FROM £33,366) | FULL TIME – 37 HOURS | FIXED TERM UNTIL 31/03/2026 We are looking for a highly motivated person with a strong background in resident engagement. As the Resident Engagement Officer, you will be responsible for liaising with residents, colleagues and partners to drive service improvement, meet the requirements of our Resident Engagement Strategy and The Charter for Social Housing Residents. You will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice. Excellent communication and partnership working skills will be essential. You must have the ability to travel around the City of Southend. Full job description: To apply, please send your CV to Closing date for applications: Friday 24th January 2025
Resident Engagement Officer employer: South Essex Property Services
Contact Detail:
South Essex Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer
✨Tip Number 1
Familiarize yourself with the principles of resident engagement and participation. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums where you can connect with others who have experience in resident engagement. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to engage residents effectively. Think about specific situations where you successfully promoted participation and how you overcame challenges.
✨Tip Number 4
Research our Resident Engagement Strategy and The Charter for Social Housing Residents. Being knowledgeable about these documents will show your dedication and readiness to contribute to our goals right from the start.
We think you need these skills to ace Resident Engagement Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Resident Engagement Officer. Familiarize yourself with the Resident Engagement Strategy and The Charter for Social Housing Residents to tailor your application accordingly.
Highlight Relevant Experience: In your CV, emphasize your experience in resident engagement, particularly in a housing environment. Provide specific examples of how you've successfully promoted participation and engagement among residents.
Showcase Communication Skills: Since excellent communication and partnership working skills are essential for this role, ensure that your application reflects these abilities. Use clear and concise language, and consider including examples of successful collaborations or initiatives you've led.
Tailor Your CV: Customize your CV to align with the job description. Highlight your understanding of resident participation principles and practice, and ensure that your qualifications and skills match the requirements outlined in the job posting.
How to prepare for a job interview at South Essex Property Services
✨Show Your Passion for Resident Engagement
Make sure to express your enthusiasm for resident engagement during the interview. Share specific examples of how you've successfully engaged residents in the past and the positive outcomes that resulted from those efforts.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare to showcase your ability to communicate effectively with diverse groups. Consider discussing a situation where your communication skills led to improved resident satisfaction or service delivery.
✨Understand the Resident Engagement Strategy
Familiarize yourself with the organization's Resident Engagement Strategy and The Charter for Social Housing Residents. Be ready to discuss how your experience aligns with these frameworks and how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations. Think about challenges you've faced in previous roles related to resident engagement and how you overcame them.
