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- Tasks: Assist customers with inquiries and support marketing activities from the comfort of your home.
- Company: South Essex College, a vibrant educational institution focused on student success.
- Benefits: Flexible remote work, valuable experience in marketing, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a difference by helping students find their perfect course while developing your skills.
- Qualifications: Strong communication skills and a passion for learning about education.
The predicted salary is between 25000 - 32000 £ per year.
South Essex College of Further & Higher Education is seeking a Course Advice and Customer Enquiries Team Co‑ordinator. This role involves answering customer calls and emails, assisting with inquiries, and preparing materials for marketing. The position offers some remote work and is part of the Marketing and Communications team.
Candidates should possess strong communication skills and a desire to learn about the college's broad course offerings. This is a great opportunity to contribute to diverse marketing activities and customer support.
Remote Customer Enquiries & Marketing Support Coordinator employer: South Essex College of Further & Higher Education
Contact Detail:
South Essex College of Further & Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Enquiries & Marketing Support Coordinator
✨Tip Number 1
Make sure to research South Essex College and its course offerings. Knowing the ins and outs of what they provide will help you answer customer inquiries confidently and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Whether it’s through mock calls or writing sample emails, being articulate and clear is key in this role. We want to ensure you can handle customer queries like a pro!
✨Tip Number 3
Don’t underestimate the power of networking. Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Customer Enquiries & Marketing Support Coordinator
Some tips for your application 🫡
Show Your Communication Skills: Since this role is all about customer enquiries, make sure your written application showcases your communication skills. Use clear and concise language, and don’t shy away from showing a bit of personality!
Tailor Your Application: We want to see how you fit into our team! Take the time to tailor your application to the job description. Highlight any relevant experience in customer support or marketing that aligns with what we’re looking for.
Be Enthusiastic About Learning: Let us know that you’re eager to learn about our courses and the college. Mention any specific areas of interest or how you plan to get up to speed with our offerings. We love candidates who are keen to grow!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at South Essex College of Further & Higher Education
✨Know Your Stuff
Familiarise yourself with South Essex College's course offerings and marketing strategies. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses.
✨Show Enthusiasm for Learning
Express your eagerness to learn about the college's diverse courses. Share examples of how you've quickly adapted to new information in the past, as this will highlight your willingness to grow in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you're engaged and interested in the position, plus it gives you a chance to learn more about the team and their goals.