At a Glance
- Tasks: Assist students with enrolment and handle customer queries while performing data entry.
- Company: South Essex College, a vibrant educational institution.
- Benefits: Gain valuable experience, develop skills, and earn during the summer.
- Other info: Fixed-term contract with training provided; perfect for summer work!
- Why this job: Make a difference in students' lives while enhancing your customer service skills.
- Qualifications: Good IT literacy and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
South Essex College of Further & Higher Education is seeking Summer Enrolment Assistants for a fixed-term contract from 10 August to 4 September 2026 at Luckyn Lane Campus.
Candidates should possess good IT literacy and customer service skills, with responsibilities including:
- Assisting in student enrolment
- Handling customer queries
- Performing data entry tasks
Training is scheduled for 12 and 13 August 2026, and candidates must be available throughout the enrolment period.
Summer Enrolment Support Specialist in Basildon employer: South Essex College of Further & Higher Education
Contact Detail:
South Essex College of Further & Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Enrolment Support Specialist in Basildon
✨Tip Number 1
Get to know the college and its values! Research South Essex College and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling queries, think of common questions students might have and prepare your responses. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show off your IT skills! Brush up on any software or tools you might use during enrolment. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join us at StudySmarter. Don’t miss out on this opportunity!
We think you need these skills to ace Summer Enrolment Support Specialist in Basildon
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT literacy and customer service skills in your application. We want to see how you can bring those skills to the Summer Enrolment Support Specialist role!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be handling customer queries!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board for this exciting opportunity!
How to prepare for a job interview at South Essex College of Further & Higher Education
✨Know Your Stuff
Make sure you understand the role of a Summer Enrolment Support Specialist. Familiarise yourself with the enrolment process and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since you'll be handling customer queries, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you resolved issues or helped customers, as this will demonstrate your suitability for the role.
✨Brush Up on IT Literacy
As good IT literacy is essential, make sure you're comfortable with common software and data entry tasks. If you have experience with specific systems or tools, mention them during the interview. This will show that you can hit the ground running when it comes to the technical aspects of the job.
✨Be Available and Enthusiastic
Since the role requires availability throughout the enrolment period, express your commitment to being present and engaged. Show enthusiasm for the training dates and the opportunity to support students during their enrolment journey. A positive attitude can go a long way!