At a Glance
- Tasks: Engage clients and create exciting content for our Hair and Beauty salons.
- Company: Join South Essex College, a vibrant community focused on education and creativity.
- Benefits: Enjoy 30 days holiday, local pension scheme, and free breakfast on campus.
- Other info: Dynamic role with opportunities for creativity and professional growth.
- Why this job: Be at the forefront of client experience and showcase student talent in beauty.
- Qualifications: Passion for customer experience, marketing, and strong communication skills.
The predicted salary is between 31650 - 40000 £ per year.
Join South Essex College as a Client Experience Facilitator and Content Creator at our Southend Campus. In this dynamic role at the heart of our Hairdressing and Beauty provision, you will focus on increasing client engagement, driving footfall into our commercial salons, and showcasing the exceptional work of our learners through creative and engaging content.
You will be passionate about customer experience, marketing and social media, with the ability to build strong relationships with clients, students, staff, and the wider community. You will play a key role in promoting salon services, supporting events, creating digital content, managing social media activity, and developing initiatives that increase client bookings and repeat visits.
Working closely with curriculum teams, you will help raise the profile of our Hair and Beauty salons, ensuring clients receive an outstanding experience from initial enquiry through to appointment and follow-up engagement. You will be responsible for delivering an exceptional client journey, supporting promotional campaigns, creating compelling content across digital platforms, and implementing innovative marketing activities that contribute to salon growth and learner success.
As a key member of the team, you will demonstrate excellent communication, organisational and creative skills, with a proactive approach to identifying opportunities that enhance the customer experience and increase commercial activity within the salons.
Benefits:
- 30 Days Holiday Entitlement
- College Additional Leave
- Local Government Pension Scheme
- Discounted On‑Site Hair and Beauty Facilities
- Free Eye Test and Contribution Towards Glasses for VDU Users
- Free Breakfast on Campus (Term Time Only)
- Free On‑Site Parking (Subject to Space/Permits)
- Wellbeing and Health Support
- Cycle to Work Scheme
- Contribution to Flu Injections
Application Details: Please use the application platform to highlight your experience, achievements and competencies relevant to this role. The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. Latest Application Date: 26-Jul-2026.
Facilitator, Client Experience, and Content Creator, Hair and Beauty, Full TIme, Southend in Southend-on-Sea employer: South Essex College Group
South Essex College Group is an exceptional employer that prioritises inclusivity and professional development, making it a rewarding place for those passionate about supporting learners with SEND. With a strong commitment to continuous improvement and collaboration, employees benefit from a supportive work culture that encourages growth and innovation in a vibrant educational environment. Located in a diverse community, the college offers unique opportunities to make a meaningful impact on students' lives while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Facilitator, Client Experience, and Content Creator, Hair and Beauty, Full TIme, Southend in Southend-on-Sea
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like South Essex College Group looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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We think you need these skills to ace Facilitator, Client Experience, and Content Creator, Hair and Beauty, Full TIme, Southend in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at South Essex College Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of South Essex College Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at South Essex College Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that South Essex College Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at South Essex College Group.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
