At a Glance
- Tasks: Connect people to the right care and manage service flow effectively.
- Company: Southend on Sea City Council, dedicated to improving local community services.
- Benefits: 25 days annual leave, flexible working, and excellent training opportunities.
- Other info: Hybrid working available; minimum 2 days on-site at Civic Centre.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Degree level education or equivalent experience in brokerage or commissioning.
The predicted salary is between 31504 - 38505 £ per year.
Your New Organisation
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role
Southend City Council are looking to appoint a full-time Brokerage Officer within a 12-month fixed-term contract. This role will sit within the brokerage team, working alongside the Contracts, Quality and Strategic Commissioning teams. The purpose of the Brokerage team is to ensure that they are connecting people to the right care at the right time, offering holistic support packages that meet the service user’s needs in a way that promotes choice and independence where possible. They support operational colleagues, as well as Southend Council’s partners in health and complex care, offering extensive provider market knowledge and negotiations to ensure cost-effective placements are being offered. The Brokerage Officer will ensure effective movement of people across pathways and will be required to manage flow and capacity across all services. The new post holder will be responsible for flow management, tracking vacancies, working on block arrangements, reconciliation of supported living as well as void monitoring. Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week, including every Wednesday.
What you'll need to succeed
To be shortlisted for this position, you must be educated to degree level or have advanced equivalent experience. It is essential that you have experience of working within a brokerage or wider commissioning team and have knowledge of the local health and social care system across Southend, with experience of information, advice and guidance work. You must have proven experience in data management, flow trackers, be able to monitor voids, analyse, interpret, assess data and have experience in strategy, market development, risk management and resource management, as well as be able to critically think, solution seek and mitigate risks. It is essential that you have excellent verbal and written communication skills along with being IT literate (Excel, Word, PowerPoint).
What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab. All applicants for this role will require an enhanced DBS check. The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
R2R103904 - Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea employer: South End City Council
Southend on Sea City Council is an exceptional employer, offering a rewarding career in local government with a focus on community impact and collaboration. Employees benefit from flexible working practices, extensive training opportunities, and a supportive work culture that values diversity and innovation. With a commitment to making lives better for the people of Southend, this role as a Brokerage Officer provides a unique chance to contribute to vital services while enjoying a positive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land R2R103904 - Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like South End City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like South End City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace R2R103904 - Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for South End City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at South End City Council
✨Get to Know Public Sector Values
Before your interview with South End City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for South End City Council.
