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- Tasks: Provide top-notch IT support and troubleshoot issues for the Council's users.
- Company: Join Southend on Sea City Council, a vibrant local authority making a difference.
- Benefits: Enjoy 25 days annual leave, flexible working, and excellent training opportunities.
- Other info: Be part of a diverse team committed to positive change and collaboration.
- Why this job: Kickstart your career in IT while contributing to your community's vision.
- Qualifications: GCSE Maths and English at grade 4/C or above required.
The predicted salary is between 18000 - 25000 £ per year.
Your New Organisation Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work life balance.
As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role IT Apprentice Fixed Term Contract - 18 months. The IT Technical Apprentice reports to the IT Service Support Manager. As part of the Apprenticeship you will study for a Level 3 IT Technician Apprenticeship. The role will play a vital role in ensuring ICT support exceeds customer expectations. The role will have responsibility for providing a high level of IT support to the Council’s users, and responding to calls and tickets from users, clearly identifying issues and troubleshooting through to resolution. The role is expected to work closely with colleagues across ICT to help ensure that IT services are working correctly, enabling Council services to be delivered successfully.
What you’ll need to succeed:
- GCSE Maths and English at grade 4/C or above
We expect our employees to abide by our Values and Behaviours in order to drive our Southend city vision for the community we serve. Our selection process tests out candidates’ support for Southend City Council values and behaviours, and their ability to apply the correct behaviours in their job roles. They include: Inclusive, Collaborative, Honest, Proud, Driving positive change, Trust and respect, Demonstrating strong leadership, Acting with integrity and behaving responsibly, and Building relationships to work well together.
What you’ll get in return:
- 25 days annual leave
- Flexible working
- Excellent training and development opportunities
The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
R2R103855 - 130619 - IT Apprentice in Southend-on-Sea employer: South End City Council
Contact Detail:
South End City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land R2R103855 - 130619 - IT Apprentice in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Southend on Sea City Council on LinkedIn. Ask them about their experiences and any tips they might have for landing the IT Apprentice role.
✨Tip Number 2
Prepare for the interview by understanding the council's values and behaviours. Think of examples from your past that demonstrate how you embody these traits, especially collaboration and integrity.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express why you’re excited about working in local government and how you can contribute to making lives better for the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Southend on Sea City Council.
We think you need these skills to ace R2R103855 - 130619 - IT Apprentice in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for IT and how it can make a difference in the community. Share any relevant experiences or projects that highlight your interest in technology and problem-solving.
Tailor Your Application: Make sure to customise your application to reflect the values and behaviours of Southend on Sea City Council. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our vision.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, you’ll find all the info you need about the application process there.
How to prepare for a job interview at South End City Council
✨Know Your Stuff
Make sure you understand the role of an IT Apprentice and the specific responsibilities it entails. Brush up on basic IT concepts, troubleshooting techniques, and customer service skills. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Align with Their Values
Southend on Sea City Council values inclusivity, collaboration, and integrity. Think about examples from your past experiences that demonstrate these values. Be ready to discuss how you can contribute to their mission and culture during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the projects you'll be working on, and the training opportunities available. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to get comfortable with common interview questions. Focus on articulating your thoughts clearly and confidently. The more you practice, the more relaxed you'll feel on the day of the actual interview!