R2R103849 - 106577 - Community Safety Support Officer in Southend-on-Sea

Your New Organisation

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

An opportunity has arisen for a community safety support officer to join the Community Safety Unit on a fulltime and permanent basis. This role is offered on a hybrid basis, combining remote working with one to two office days per week. As a community safety support officer, you will ensure the efficient and accurate management of data and administrative functions within the community safety unit. This includes inputting and monitoring data across multiple systems, identifying trends and patterns. You will play a key role in supporting insights and performance reporting across the Community Safety Unit (CSU) and Community Safety Partnership (CSP). You will establish, maintain and develop relevant monitoring systems and frameworks, including tracking Key Performance Indicators (KPIs), to support insight and evidence‑based decision making within the CSU and CSP. You will assist in the creation of reports and submissions by assisting with data gathering, analysis and collaboration with stakeholders, and will provide accurate and timely information to support senior officers and strategic delivery. You will coordinate meetings, preparing agendas and ensuring actions are recorded and progressed. You will also provide high‑quality support to the unit through maintaining accurate records and enabling the smooth delivery of CSU activity.

What you'll need to succeed

To be successful in this role, previous experience of working in a busy office environment in an administrative capacity is essential alongside experience of working with data and information. You need to be able to demonstrate excellent organisational and communication skills, with good keyboard skills. It is vital that you have clear verbal, electronic, and written skills of communication as you will be liaising with a variety of stakeholders across different levels, and you must have the ability to multitask and manage conflicting priorities. Demonstrable intermediate Microsoft Excel skills, including experience of data manipulation and reporting is highly essential for this role. You must be confident working independently, deliver accurate and timely outputs particularly in relation to data management. It is important that you have strong organisational skills to support the wider team as required. Good working knowledge of the Crime and Disorder Act 1998 and ASB crime and Policing Act 2014 will be highly desirable but not essential. Your application will not be considered if you do not have at least GCSE Grade 4/C in English and Maths or equivalent and this must be evidenced with a certificate.

What you'll get in return

When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab. All applicants for this role will require a Non‑Policing Personal Vetting Level 2 (NPPV2).

Equal Opportunities

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.