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- Tasks: Manage and process medical records with precision and care, supporting patient care behind the scenes.
- Company: Join the largest health organisation in Australia, dedicated to enriching health for all.
- Benefits: Competitive pay, flexible hours, career growth, and a supportive team environment.
- Why this job: Make a real impact on patient care while developing your skills in a collaborative setting.
- Qualifications: Attention to detail, strong communication skills, and ability to work both independently and in a team.
- Other info: Diversity and inclusion are valued; we encourage applications from all backgrounds.
The predicted salary is between 13 - 16 £ per hour.
Overview
Employment Type: Permanent Part Time, 16 Hours Per Week
Remuneration: $33.59 - $34.70 per hour + 12% Superannuation + Salary Packaging
Location: Liverpool Hospital
Applications close: 15/02/26
Contact: Rinna Ng - Record Control and Processing Manager on rinna.villarosa@health.nsw.gov.au | Tel (02) 8738 3744
With your skills and experience, you can contribute to the millions of ways we are enriching health, and develop your career as part of the largest health organisation in Australia. Step into a role that sits at the heart of a supportive, collaborative team dedicated to keeping patient care running smoothly behind the scenes. You will help develop and implement efficient administrative processes that make a real difference to how information flows across the organisation, ensuring clinical teams have what they need to deliver timely, coordinated care. This is an opportunity to bring your organisational strengths into a department that values clarity, communication, and teamwork, all while contributing to a service that directly supports the patient experience.
Responsibilities
- Brings strong attention to detail and a methodical approach to managing information, ensuring records are accurate, complete, and handled with care.
- Uses active listening and clear communication to support staff, respond to enquiries and build positive relationships with internal and external stakeholders.
- Thrives in a role that is central to the patient journey, supporting a department where every task contributes to timely, coordinated, and high quality care.
- Enjoys work that blends routine processes with variety, including scanning, validating, retrieving, and maintaining medical records across paper, hybrid and electronic systems.
- Demonstrates confidence using computerised systems such as PAS, eMR, scanning software and Microsoft Office, with the ability to learn new tools quickly.
- Works effectively both independently and as part of a collaborative team, contributing to orientation, training, and quality improvement activities.
- Understands and upholds privacy, confidentiality, and information handling requirements at all times.
- Meets deadlines reliably and supports the department in achieving key performance indicators through consistent, organised work habits.
- Values a supportive team environment where accuracy, professionalism and service excellence are at the core of daily operations.
Qualifications / Selection Criteria
- Demonstrated attention to detail, ability to follow clearly outlined processes and perform tasks in a methodical manner.
- Demonstrated ability to organise and prioritise workload and meet deadlines.
- Demonstrated ability to identify errors, data integrity issues and problem solve.
- Demonstrated high level interpersonal, communication and customer service skills, including demonstrated ability to communicate effectively with customers.
- Demonstrated high level computer skills.
- Knowledge of Hospital Patient Administration Systems (PAS) /Electronic Medical Records (eMR) is desirable.
- Demonstrated ability to work independently and as part of a team.
- Demonstrated ability to adapt to changing priorities, process, and work environments.
- Demonstrated understanding of information privacy and confidentiality requirements.
Additional Information
Position Information: Applicants will be assessed against the criteria in the Position Description.
How to Apply: Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion: We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce: For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Includes Financial Perks, Work-Life Balance, Grow Your Career, and Health & Wellbeing benefits.
Vaccination Requirements: All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment: South Western Sydney Local Health District is dedicated to fostering a child-safe environment aligned with NSW Health’s Child Safe Standards.
Additional information: Temporary visa holders may be considered if no suitable citizen or permanent resident is found.
Clinical Information Officer (Admin Off Lvl 2) - Records Processing & Scanning - Night Shift, S[...] in Liverpool employer: South Eastern Sydney Local Health District (SESLHD)
Contact Detail:
South Eastern Sydney Local Health District (SESLHD) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Information Officer (Admin Off Lvl 2) - Records Processing & Scanning - Night Shift, S[...] in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at Liverpool Hospital on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical information management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your tech skills! Be ready to discuss your experience with PAS, eMR, and other software during the interview. Highlighting your adaptability to new tools can set you apart from the competition.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email to your interviewer can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Clinical Information Officer (Admin Off Lvl 2) - Records Processing & Scanning - Night Shift, S[...] in Liverpool
Some tips for your application 🫡
Show Off Your Attention to Detail: Make sure to highlight your attention to detail in your application. We want to see how you manage information accurately and methodically, so share examples of how you've done this in previous roles.
Communicate Clearly: Since communication is key in this role, use your application to demonstrate your interpersonal skills. We love seeing candidates who can articulate their thoughts clearly and build positive relationships with others.
Tailor Your Application: Don’t just send a generic application! Tailor your responses to the specific criteria mentioned in the job description. We appreciate when applicants take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need right there!
How to prepare for a job interview at South Eastern Sydney Local Health District (SESLHD)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Clinical Information Officer. Familiarise yourself with key responsibilities like managing records and using systems like PAS and eMR. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past experiences where you've successfully managed information or identified errors. Be ready to discuss how you ensure accuracy and completeness in your work.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your interpersonal skills during the interview, especially when discussing how you’ve built positive relationships with colleagues or stakeholders.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Prepare by thinking of situations where you had to prioritise tasks or adapt to changing processes. This will show that you can thrive in a dynamic environment while maintaining high standards.
