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For Companies At a Glance
- Tasks: Provide top-notch customer service and support for our operations.
- Company: Join a leading organization in the education sector focused on excellence.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Why this job: Boost your CV while working with industry experts in a dynamic setting.
- Qualifications: Looking for enthusiastic individuals with a passion for customer service.
- Other info: This is a fixed-term contract until January 2026.
The predicted salary is between 24000 - 36000 £ per year.
We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector.
We currently have a vacancy for a Customer Services Assistant
JOB PURPOSE
To provide a quality, courteous and professional customer service provision for the efficient and effective operation of the Customer Services function.
For further information on the main duties and responsibilities of this role, please see attached Job Description.
Customer Services Assistant (Fixed Term Contract up to 6th January 2026) employer: South Eastern Regional College
Contact Detail:
South Eastern Regional College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant (Fixed Term Contract up to 6th January 2026)
✨Tip Number 1
Familiarize yourself with our company values and mission. Understanding what drives us at StudySmarter will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Highlighting your experience in handling customer inquiries or resolving issues will demonstrate your capability for this role.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being able to articulate your thought process and problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Let us know how you plan to grow within the role and contribute to our mission, as we value candidates who are eager to learn and advance their careers.
We think you need these skills to ace Customer Services Assistant (Fixed Term Contract up to 6th January 2026)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Services Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your customer service experience and your passion for the education sector. Make sure to mention specific examples of how you've provided excellent service in previous roles.
Highlight Relevant Skills: In your CV, emphasize skills that are crucial for this role, such as communication, problem-solving, and teamwork. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at South Eastern Regional College
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Highlight specific examples where you provided excellent service, resolved conflicts, or went above and beyond for a customer.
✨Research the Company
Familiarize yourself with the company's mission, values, and recent achievements in the education sector. This will help you tailor your answers and show your genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer. Practice your responses to demonstrate your problem-solving skills and professionalism.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, professional development opportunities, or how success is measured in the Customer Services function.
