Retail Incident Response & Fraud Control Officer

Retail Incident Response & Fraud Control Officer

Full-Time On-site
South Eastern Railway

South Eastern Railway is seeking a Retail Support Officer on a 24-month fixed term contract to safeguard online and station retail revenue. Based at London Head Office with an additional Gravesend office, you’ll monitor websites, manage incidents, and work with suppliers to restore service.

Join a small in-house team, on a Monday–Friday schedule including one in four weeks of on-call, ensuring accurate data, fraud prevention, and timely reporting.

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Retail Incident Response & Fraud Control Officer employer: South Eastern Railway

Join Southeast as a Railway Enforcement Officer and be part of a team dedicated to ensuring passenger safety and comfort across our busy network. With competitive salaries, comprehensive training through our Passenger Services Apprenticeship Programme, and a commitment to inclusivity and employee well-being, we offer a fulfilling career where every shift presents an opportunity to make a real difference. Enjoy benefits like free rail travel, a final salary pension, and 28 days of annual leave, all while working in a supportive environment that values your contributions.

South Eastern Railway

Contact Details:

South Eastern Railway Recruitment Team