Deputy Manager in Luton

Deputy Manager in Luton

Luton Full-Time No working from home possible
South East

Are
you a driven, passionate leader who can create a fun environment for our
customers and team while meeting company objectives?

We
have something fun for all the family to do, regardless of age. Our centres are
fantastic places to visit, and even better places to work in. Why not come and
help us entertain?

We
love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape
Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables,
licensed bars with cocktails, and a fabulous food menu.

The Role

As
a Deputy Manager at Tenpin, you'll ensure our customers have a great time and
create a fun environment for both them and our team. You'll support the General
Manager with daily operations, team development, and driving sales and profits.
Your duties include:

  • Manage
    daily operations of the centre
  • Create
    a customer-focused culture
  • Lead
    the team by example for effective collaboration
  • Deputise
    for the General Manager, and support in achieving targets and KPIs
  • Ensure
    compliance with policies and procedures.

Skills You Need

  • Minimum
    1 year of management experience in leisure, hospitality or retail
  • Passionate
    about exceptional customer service
  • Have
    experience in leading and developing large teams
  • Determined,
    enthusiastic and patient
  • Ambitious
    and eager to progress
  • 33
    days holiday (including Bank Holidays)
  • Enhanced
    Maternity, Paternity, Adoption leave
  • Tenpin
    Treats – Retailer discounts and Best Doctors
  • Free
    Bowling for family & friends
  • Free
    Food (when working 6+ hours)
  • Employee
    Assistance Programme
  • Free
    counselling
  • Life
    assurance (4x annual salary)
  • Birthday
    off
  • Long
    Service Awards

Looking
for career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.

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Deputy Manager in Luton employer: South East

At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where every day is filled with fun and excitement. As a Customer Service Assistant, you'll not only engage with customers in a lively atmosphere but also benefit from our fantastic perks, including free bowling for family and friends, enhanced leave options, and opportunities for career advancement within our expanding network. Join us to be part of a team that values enthusiasm, teamwork, and exceptional service, making it an ideal place for those looking to grow and thrive in the entertainment industry.

South East

Contact Details:

South East Recruitment Team