At a Glance
- Tasks: Manage water mains network at night, ensuring reliable supply and resolving customer issues.
- Company: Join South East Water, a company dedicated to serving diverse communities.
- Benefits: Enjoy 5 weeks holiday, flexible leave, health cash plan, and a great pension scheme.
- Other info: Career growth opportunities with a commitment to diversity and inclusion.
- Why this job: Make a real impact on water conservation while working in a dynamic night environment.
- Qualifications: Good numeracy and literacy skills; experience in utilities preferred.
As a Night Network Technician, you play a critical role in managing our mains water network to ensure the continuous delivery of wholesome water to homes and businesses. You will provide essential technical support to identify and resolve customer supply issues, protect system integrity, and keep our infrastructure operating reliably. During quiet night hours, you will execute planned leakage detection, validation, and survey work to meet leakage reduction targets. Utilising specialised equipment, you will locate hidden leaks, validate existing data, and deliver accurate reporting to inform repair schedules. You will also maintain District Metered Areas, optimise network pressures, and perform targeted maintenance on pressure control and monitoring assets. Your work directly minimises water loss, helping us hit key efficiency and environmental targets.
Main Responsibilities:
- Perform essential network activities such as mains shutdowns, including carrying out risk assessments and interruption reports.
- Investigate and locate hidden leaks utilising specialised equipment (e.g. correlators) and leakage detection techniques (e.g. step testing).
- Undertake network validation, pressure zonal tests and flow tests activity to ensure the integrity of network DMAs.
- Undertake repair and maintenance activity on network leakage assets, such as pressure reducing valves, district meters and data logging equipment.
- Accurately collect, record, or correct network asset data and details of all work completed, utilising systems like Maximo and GIS.
- Supervise contractors working on the distribution network, which includes creating work order requests for contractor response.
- Conduct flushing activity and perform water sampling in line with regulatory guidelines.
- Liaise with and assist customers regarding supply pipe leaks and plumbing issues.
- Coordinate with internal staff (e.g., Distribution, Leakage, Contractors, Customer Contact Centre, Production) on night team activities and leak repairs.
You'll need:
- Good standard of secondary education and able to demonstrate a good standard of numeracy and literacy skills.
- National Water Hygiene (provided by the business).
- Full, clean driving licence.
- Strong Customer Service Skills.
- Ability to work effectively alone with minimal supervision at night, often outdoors in all weather conditions.
- Proficiency in accessing, data entry and understanding of work management systems such as GIS.
- Experience in the utilities/infrastructure industry (preferably the water industry).
- Experience in handling customer complaints or queries.
- General knowledge of water distribution such as plumbing and leakage detection practices, including the use of common tools and technologies is preferable.
Working Pattern: Night Shift is 22:00pm- 08:00am operating on a 5-on, 4-off rotating shift pattern. This role involves approximately 30 minutes travel time, with operational flexibility required to meet network needs.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
If this sounds like the opportunity you've been looking for, apply now!
Water Network Technician (Nights) employer: South East Water
At South East Water, we pride ourselves on being an exceptional employer that values collaboration and diversity. As a Cost Controller, you will not only play a crucial role in managing multi-million pound projects but also benefit from a supportive work culture that prioritises employee growth through comprehensive training and a generous benefits package, including a stakeholder pension scheme and flexible leave options. Join us in making a meaningful impact in the communities we serve while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Water Network Technician (Nights)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Water Network Technician (Nights) role you’re after at South East Water.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at South East Water a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at South East Water.
✨Apply Through Company Websites
When you spot a role like Water Network Technician (Nights) at South East Water, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Water Network Technician (Nights)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Water Network Technician (Nights), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at South East Water a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to South East Water specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at South East Water
✨Brush Up on Core Engineering Principles
Before heading into the interview with South East Water, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like South East Water want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
