At a Glance
- Tasks: Lead the creation of essential documentation and training for frontline teams in the water industry.
- Company: Join South East Water, a company committed to operational excellence and community service.
- Benefits: Enjoy a competitive salary, generous holiday, flexible leave, and a robust pension scheme.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real impact on water safety while developing your skills in a dynamic environment.
- Qualifications: Degree in a scientific field and proven experience in the water industry required.
Are you a technical expert with a passion for operational excellence? You will be the guardian of our standards, playing a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn't just about writing manuals; it's about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people.
Main Responsibilities
- Documentation Mastery: Author high-quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs).
- Knowledge Transfer: Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts.
- Collaborative Governance: Lead review groups with key managers to secure document approval and publication.
- Risk & Innovation: Conduct site visits and desktop studies to identify risks or opportunities. You'll be empowered to push through "simple fix" resolutions or escalate complex issues via corporate systems.
- Cross-Functional Liaison: Act as the bridge between teams such as Water Resources, Environment, H&S, Engineering, and Assets to ensure integrated standards.
- Quality Assurance: Peer-review the work of colleagues, providing expert feedback to maintain a gold standard of documentation across the team.
What You'll Bring
You are a methodical professional who enjoys the "deep dive" into process science but can also step back and communicate the big picture to diverse audiences. You take pride in accuracy and thrive when working independently to meet deadlines.
Technical Requirements:
- Education: A degree in a scientific field relevant to the UK Water Industry.
- Certification: Valid EUSR Blue Card (Water Hygiene).
- Industry Experience: Proven experience within the Water Industry, including a solid understanding of water treatment and/or distribution processes.
- Communication: Exceptional written and verbal skills - you can turn technical jargon into clear instructions.
- IT Literacy: Expert-level proficiency in Microsoft 365 (Word, Excel, PowerPoint), with the ability to create bespoke document templates.
Experience and Qualifications
- Over 5 years of industry-specific experience.
- A background in Process Science or Process Engineering.
- Direct experience in technical or procedural writing.
- Membership in a professional body related to the Water Industry.
We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment?
To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
If this sounds like the opportunity you've been looking for, apply now!
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package: Up to £43,000 + £6,492.29 car allowance
Process Lead in Snodland employer: South East Water
At South East Water, we pride ourselves on being an employer of choice, offering a supportive and inclusive work culture that values diversity and creativity. As a Process Lead, you'll benefit from a comprehensive benefits package, including a generous pension scheme, flexible holiday options, and opportunities for professional growth within the water industry. Join us in our mission to provide safe and reliable water services while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Process Lead in Snodland
✨Tip Number 1
Network like a pro! Reach out to folks in the water industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for operational excellence and how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! Since the role involves translating complex info into clear guidance, make sure you can articulate your thoughts clearly. Consider mock interviews with friends or mentors to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at South East Water.
We think you need these skills to ace Process Lead in Snodland
Some tips for your application 🫡
Show Off Your Documentation Skills:As a Process Lead, you'll be all about high-quality documentation. Make sure your CV and cover letter reflect your ability to create clear, concise documents. Use examples of your past work to demonstrate how you've mastered this skill.
Communicate Clearly:We need someone who can turn complex technical jargon into straightforward instructions. In your application, focus on how you've successfully communicated technical information to diverse audiences in the past. This will show us you can bridge the gap between teams.
Highlight Your Industry Experience:With over 5 years in the Water Industry, we want to see your relevant experience shine through. Be specific about your roles and responsibilities, especially those related to water treatment and distribution processes. This will help us understand your background better.
Apply Through Our Website:Don't forget to submit your application through our careers website! It's the best way for us to receive your CV and cover letter. Plus, it shows you're serious about joining our team at South East Water.
How to prepare for a job interview at South East Water
✨Know Your Documentation Inside Out
As a Process Lead, you'll be expected to master documentation like Site Operating Manuals and Standard Operating Procedures. Before the interview, review any relevant documents you can find and be prepared to discuss how you would approach writing or improving them.
✨Showcase Your Communication Skills
You’ll need to translate complex technical jargon into clear guidance. Practice explaining a technical concept in simple terms, as this will demonstrate your ability to communicate effectively with diverse audiences during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and risk management abilities. Think of examples from your past experience where you identified risks or implemented 'simple fix' solutions, and be ready to share these stories.
✨Highlight Your Collaborative Spirit
As a bridge between various teams, your ability to work collaboratively is crucial. Prepare examples of how you've successfully worked with cross-functional teams in the past, and be ready to discuss how you would approach collaboration in this role.
