Highways Support

South East Water is looking for a proactive Highways Support professional to join our team. This is an excellent opportunity for a motivated individual who wants to play a key role in ensuring the safety, legality, and efficiency of work carried out on our public roads.

As the backbone of our administrative team, you will act as the primary point of contact for local authorities and contractors. You will ensure that every repair and installation we undertake meets strict regulatory standards, helping us maintain our reputation for excellence. You will be supported to develop a deep understanding of the New Roads and Street Works Act (1991) and the Traffic Management Act (2004), becoming an expert in the processes that keep our roads safe.

Main Responsibilities

• Financial Administration: Efficiently process incoming invoices and manage recharge invoices for external contractors.
• Compliance Monitoring: Track, verify, and challenge road defects, Fixed Penalty Notices (FPNs), and Section 74 charges to ensure accountability.
• Data Accuracy: Manage and maintain internal databases and filing systems with a high degree of precision.
• Stakeholder Liaison: Serve as the go-to person for Highway Authorities, utility companies, and internal colleagues.
• Performance Reporting: Assist in the creation of monthly reports that track team performance and identify areas for improvement.

About you

We are looking for someone who is ready to learn on the job and take ownership of their work.

• Strong Foundation: Good standard of secondary education with solid numeracy and literacy skills.
• IT Savvy: Comfortable with general IT and eager to learn bespoke industry software and data systems.
• Independent & Organised: You can manage your own workload effectively without constant supervision.
• Communicator: Excellent verbal and written communication skills to handle inquiries professionally.
• Problem Solver: You have a sharp eye for detail and the ability to spot discrepancies before they become issues.

We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

What can you expect from your recruitment?

To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package: Up to £26,500 dependant on experience.