At a Glance
- Tasks: Lead the creation of essential documentation and training for frontline teams in the water industry.
- Company: Join South East Water, a company dedicated to operational excellence and community service.
- Benefits: Enjoy a competitive salary, generous holiday, flexible leave, and wellbeing benefits.
- Other info: Embrace diversity and inclusion in a supportive work environment with excellent growth opportunities.
- Why this job: Make a real impact on water safety and quality while advancing your career.
- Qualifications: Degree in a scientific field and over 5 years of relevant industry experience required.
The predicted salary is between 43000 - 43000 € per year.
Are you a technical expert with a passion for operational excellence? As our Process Lead, you will be the guardian of our standards. You’ll play a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn’t just about writing manuals; it’s about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people.
Main Responsibilities
- Documentation Mastery: Author high-quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs).
- Knowledge Transfer: Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts.
- Collaborative Governance: Lead review groups with key managers to secure document approval and publication.
- Risk & Innovation: Conduct site visits and desktop studies to identify risks or opportunities. You’ll be empowered to push through 'simple fix' resolutions or escalate complex issues via corporate systems.
- Cross-Functional Liaison: Act as the bridge between teams such as Water Resources, Environment, H&S, Engineering, and Assets to ensure integrated standards.
- Quality Assurance: Peer-review the work of colleagues, providing expert feedback to maintain a gold standard of documentation across the team.
What You’ll Bring
- You are a methodical professional who enjoys the 'deep dive' into process science but can also step back and communicate the big picture to diverse audiences.
- You take pride in accuracy and thrive when working independently to meet deadlines.
- Technical Requirements:
- Education: A degree in a scientific field relevant to the UK Water Industry.
- Certification: Valid EUSR Blue Card (Water Hygiene).
- Industry Experience: Proven experience within the Water Industry, including a solid understanding of water treatment and/or distribution processes.
- Communication: Exceptional written and verbal skills—you can turn technical jargon into clear instructions.
- IT Literacy: Expert-level proficiency in Microsoft 365 (Word, Excel, PowerPoint), with the ability to create bespoke document templates.
Experience and Qualifications
- Over 5 years of industry-specific experience.
- A background in Process Science or Process Engineering.
- Direct experience in technical or procedural writing.
- Membership in a professional body related to the Water Industry.
We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment?
To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you’ve been looking for, apply now!
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package: Up to £43,000 + £6,492.29 car allowance
Process Lead in Aldershot employer: South East Water
At South East Water, we pride ourselves on being an employer that champions operational excellence and employee growth. As a Process Lead, you will thrive in a collaborative environment that values diversity and inclusion, while enjoying a comprehensive benefits package including a generous pension scheme, flexible holiday options, and wellbeing initiatives. Join us in our mission to provide safe and reliable water services, where your expertise will directly contribute to the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Process Lead in Aldershot
✨Tip Number 1
Get to know the company inside out! Research South East Water's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to process management and technical writing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Process Lead in Aldershot
Some tips for your application 🫡
Show Off Your Documentation Skills:As a Process Lead, you'll be all about high-quality documentation. Make sure your CV and cover letter reflect your ability to create clear, actionable guidance. Use examples of your past work to demonstrate how you've turned complex technical requirements into easy-to-understand documents.
Tailor Your Application:We want to see how you fit into our world! Tailor your application to highlight your experience in the Water Industry and your understanding of water treatment processes. Mention specific projects or achievements that align with the responsibilities listed in the job description.
Communicate Clearly:Exceptional written skills are key for this role. Ensure your application is free from jargon and clearly communicates your qualifications. Remember, if you can make technical language accessible, you're already on the right track!
Apply Through Our Website:Don't forget to submit your application through our careers website! It's the best way for us to receive your CV and cover letter. Plus, it shows you're serious about joining our team at South East Water.
How to prepare for a job interview at South East Water
✨Know Your Documentation Inside Out
As a Process Lead, you'll be expected to master documentation like Site Operating Manuals and Standard Operating Procedures. Before the interview, review similar documents and be ready to discuss how you would approach writing or improving them. This shows your technical expertise and attention to detail.
✨Showcase Your Communication Skills
You’ll need to translate complex technical requirements into clear guidance. Prepare examples of how you've successfully communicated intricate information to diverse audiences in the past. This will demonstrate your ability to bridge gaps between teams and ensure everyone is on the same page.
✨Highlight Your Risk Management Experience
Discuss any previous experiences where you identified risks or opportunities in processes. Be prepared to share specific examples of how you implemented 'simple fix' resolutions or escalated issues effectively. This will illustrate your proactive approach to operational excellence.
✨Emphasise Your Collaborative Spirit
As a Process Lead, collaboration is key. Think of instances where you’ve led review groups or worked cross-functionally with other teams. Highlight your ability to foster teamwork and secure document approvals, as this will resonate well with the company’s emphasis on integrated standards.
