At a Glance
- Tasks: Lead projects to improve workflows and ensure compliance in our Water Supply network.
- Company: Join South East Water, a company dedicated to innovation and community service.
- Benefits: Enjoy a competitive salary, generous holiday, flexible leave, and wellbeing perks.
- Other info: Diverse and inclusive workplace with great career progression opportunities.
- Why this job: Make a real impact by driving operational excellence and leading a dynamic team.
- Qualifications: Strong education, project management experience, and excellent communication skills required.
The predicted salary is between 50000 - 50000 € per year.
Are you a methodical problem-solver who thrives on turning complex workflows into seamless operations? We are looking for a Process Improvement Manager to drive excellence, innovation, and rigorous compliance across our Water Supply network. As our Process Improvement Manager, you will be the architect of operational efficiency. You won’t just be maintaining the status quo; you’ll be constructively challenging it. From leading high-stakes workstreams within our DWI Transformation Programme to overseeing a team of Process Leads, your mission is to ensure our technical documentation and frontline compliance are world-class.
Main Responsibilities
- Strategic Project Leadership: Take full accountability for a diverse portfolio, including Site Operating Manuals, Standard Operating Procedures (SOPs), and DMA contingency plans.
- DWI Transformation: Lead critical workstreams focused on General Site Duties, Treatment Works contingency, and Service Reservoir/Booster site manuals.
- Innovation & CI Lead: Act as the primary champion for continuous improvement in Water Supply, identifying inefficiencies and designing creative, high-impact solutions.
- Compliance & Audit: Design and execute a robust internal audit program to ensure frontline adherence to company policies and regulatory standards.
- Team Mentorship: Lead and develop a team of Process Leads, maintaining rigorous quality control over all technical outputs.
- Stakeholder Influence: Serve as the bridge between internal teams and external stakeholders, reporting on milestones and real-world business benefits.
What You’ll Bring
You are a rare blend of technical discipline and innovative thinking. You understand that behind every successful operation is a set of crystal-clear instructions and a culture of accountability.
Your Toolkit:
- The Communicator: You can translate complex technical workflows into accessible SOPs and training modules that anyone can follow.
- The Project Pro: You’ve managed projects from discovery and scoping through to post-launch evaluation, hitting deadlines even when the pressure is on.
- The Regulatory Expert: You have a proven track record of working within strict statutory and regulatory frameworks.
- The Mindset: You are curious, methodical, and highly organised with an uncompromising eye for detail.
Experience & Qualifications
- A strong standard of secondary education with excellent numeracy and literacy skills.
- Proven experience in managing teams and high-level project portfolios.
- Exceptional written and verbal communication skills.
- Demonstrated ability to plan, execute, and sustain long-term operational initiatives.
We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment?
To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you’ve been looking for, apply now!
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package: Up to £50,000 + £6,492.29 car allowance
Process Improvement Manager in Aldershot employer: South East Water
At South East Water, we pride ourselves on being an employer that champions innovation and operational excellence within the Water Supply sector. Our inclusive work culture fosters diversity and creativity, providing employees with ample opportunities for professional growth and development. With a comprehensive benefits package, including a generous pension scheme and flexible leave policies, we are committed to ensuring our team members feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Manager in Aldershot
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission, especially around process improvement and compliance.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled complex workflows and improved processes in previous roles. This will showcase your fit for the Process Improvement Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Process Improvement Manager in Aldershot
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Process Improvement Manager. Highlight your experience in managing projects and teams, and don’t forget to showcase your knack for turning complex workflows into clear, actionable steps.
Showcase Your Communication Skills:Since you'll be translating technical jargon into accessible language, it’s crucial to demonstrate your exceptional written communication skills. Use clear, concise language in your application to reflect this ability.
Highlight Your Problem-Solving Mindset:We want to see how you’ve tackled challenges in the past. Share specific examples of how you've identified inefficiencies and implemented innovative solutions in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our careers website! It’s the best way for us to receive your CV and ensure it gets the attention it deserves.
How to prepare for a job interview at South East Water
✨Know Your Processes Inside Out
As a Process Improvement Manager, you’ll need to demonstrate your understanding of complex workflows. Before the interview, familiarise yourself with common operational challenges in the water supply sector and think about how you would tackle them. This will show that you’re not just a problem-solver but also someone who can innovate.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you’ve handled specific situations in the past. Think of examples where you led projects or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Communication Skills
Since you’ll be translating complex technical workflows into accessible documents, it’s crucial to demonstrate your communication skills during the interview. Practice explaining a complicated process in simple terms, as this will highlight your ability to connect with diverse stakeholders.
✨Emphasise Your Team Leadership Experience
You’ll be leading a team of Process Leads, so be ready to discuss your leadership style and experiences. Share specific examples of how you’ve mentored team members or driven collaboration in previous roles. This will illustrate your capability to inspire and guide others towards operational excellence.
