At a Glance
- Tasks: Join our team to fix plumbing issues and promote water conservation across Hampshire, Berkshire, and Sussex.
- Company: South East Water, committed to sustainability and community impact.
- Benefits: Enjoy 5 weeks holiday, flexible leave, health cash plan, and a generous pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in customers' lives while contributing to a sustainable future.
- Qualifications: Level 2 City and Guild Plumbing Qualification and strong communication skills required.
The predicted salary is between 38900 - 38900 £ per year.
We’re looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the Hampshire, Berkshire and Sussex region. Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers’ lives and contribute to a sustainable future? In this varied role, you’ll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.
You’ll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly. You’ll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs. You’ll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team. Customer happiness is important to us, so you’ll always make sure every customer interaction is a positive one. You’ll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it’s most needed.
Main Responsibilities
- To take detailed records of the works for cost, measurement and quality.
- To produce detailed accurate records of as built details for completed schemes.
- To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.
- Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.
- Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.
- Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.
- Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and/or other methods of assessment.
- Deal with issues that arise in an effective manner seeking help when required.
- Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.
- Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.
You’ll need:
- Level 2 City and Guild Plumbing Qualification.
- Strong operational and industry knowledge and experience is essential.
- Effective communication and interpersonal Skills.
- Ability to work independently and meet deadlines.
It will be a bonus if you have:
- EUSR Water Hygiene Card.
- WIAPS approved Plumber.
- Level 3 City and Guild Plumbing qualification.
Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment?
It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package: up to £38,900 p.a. (dependent on experience) (Additionally, £7500 average Standby Rota and Overtime earnings approx p.a.)
Waterlink Plumbing Technician employer: South East Water UK
South East Water UK is an exceptional employer, offering a dynamic work environment where you can thrive as a Water Infrastructure Quantity Surveyor. With a strong focus on employee growth and development, we provide comprehensive benefits including a stakeholder pension scheme, generous holiday allowances, and a cycle to work scheme, all while fostering a culture that prioritises health and safety. Join us in making a meaningful impact on water infrastructure projects in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Waterlink Plumbing Technician
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Waterlink Plumbing Technician
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch South East Water UK's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at South East Water UK. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at South East Water UK
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at South East Water UK.
