Waterlink Plumber

Waterlink Plumber

Faversham Full-Time 27000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the plumbing hero, fixing leaks and promoting water conservation.
  • Company: Join South East Water, a leader in sustainable water solutions.
  • Benefits: Enjoy flexible holidays, a great pension scheme, and health perks.
  • Why this job: Make a real impact on customers' lives while championing eco-friendly practices.
  • Qualifications: Level 2 City and Guild Plumbing Qualification required; experience is essential.
  • Other info: Join a diverse team committed to inclusion and community service.

The predicted salary is between 27000 - 30000 £ per year.

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Summary:

Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers\’ lives and contribute to a sustainable future?

Summary:

Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers\’ lives and contribute to a sustainable future?

We\’re looking for a friendly and skilled Waterlink Plumber to join our team. In this varied role, you\’ll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.

You\’ll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.

You\’ll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.

You\’ll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.

Customer happiness is important to us, so you\’ll always make sure every customer interaction is a positive one.

You\’ll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it\’s most needed.

Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team!

Main Responsibilities

  • To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.
  • To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.
  • Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.
  • Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.
  • Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.
  • Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.
  • Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.
  • Deal with issues that arise in an effective manner seeking help when required.
  • Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.
  • Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.

You\’ll need:

Skills / Qualifications / Experience

  • Level 2 City and Guild Plumbing Qualification.
  • Strong operational and industry knowledge and experience is essential.
  • Effective communication and interpersonal Skills.
  • Ability to work independently and meet deadlines.

It will be a bonus if you have:

Skills / Qualifications / Experience

  • EUSR Water Hygiene Card.
  • WIAPS approved Plumber.
  • Level 3 City and Guild Plumbing qualification.

Benefits package:

  • Excellent Stakeholder pension scheme, up to 10% employer contribution.
  • 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
  • Flexible annual leave policy to buy or sell holiday leave.
  • Paid volunteering days.
  • Cycle to work scheme.
  • Health cash plan.
  • Life assurance.
  • Wellbeing related benefits.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

What can you expect from your recruitment?

  • To apply for this position, please submit your CV on our career’s website.
  • It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
  • Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

From £32,292 – £37,500 p.a. (dependent on experience)

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Utilities

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Waterlink Plumber employer: South East Water UK

At South East Water, we pride ourselves on being an exceptional employer that values both our employees and the communities we serve. With a strong commitment to sustainability, our Waterlink Plumber role offers not only competitive benefits such as a generous pension scheme and flexible leave policies but also a vibrant work culture that encourages personal growth and innovation. Join us in making a meaningful impact while enjoying a supportive environment that champions diversity and inclusion.
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Contact Detail:

South East Water UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waterlink Plumber

✨Tip Number 1

Familiarise yourself with the latest plumbing technologies and water conservation methods. Being knowledgeable about eco-friendly practices will not only impress your potential employers but also show your commitment to sustainability, which is a key aspect of the Waterlink Plumber role.

✨Tip Number 2

Network with professionals in the plumbing and utilities industry. Attend local trade shows or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even job referrals that could help you land the position.

✨Tip Number 3

Prepare to discuss your customer service skills during the interview. Since customer happiness is a priority for South East Water, be ready to share examples of how you've successfully managed customer interactions and resolved issues in previous roles.

✨Tip Number 4

Research South East Water's recent projects and initiatives related to water conservation. Showing that you understand their mission and values will demonstrate your genuine interest in the company and the role, making you a more attractive candidate.

We think you need these skills to ace Waterlink Plumber

Level 2 City and Guild Plumbing Qualification
Strong operational and industry knowledge
Effective communication skills
Interpersonal skills
Ability to work independently
Time management skills
Attention to detail
Problem-solving skills
Customer service orientation
Health and Safety compliance knowledge
Water Efficiency Audit experience
Project supervision skills
Adaptability to different geographical areas
Team collaboration skills
EUSR Water Hygiene Card (preferred)
WIAPS approved Plumber (preferred)
Level 3 City and Guild Plumbing qualification (preferred)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant plumbing experience and qualifications, such as your Level 2 City and Guild Plumbing Qualification. Emphasise any experience with water conservation or customer service, as these are key aspects of the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for plumbing and water conservation. Mention specific examples of how you've made a positive impact in previous roles, particularly in customer interactions and project management.

Showcase Your Skills: Clearly outline your skills that align with the job description, such as effective communication, problem-solving abilities, and experience with health and safety regulations. Use bullet points for clarity and impact.

Highlight Relevant Certifications: If you have additional certifications like the EUSR Water Hygiene Card or Level 3 City and Guild Plumbing qualification, make sure to include these. They can set you apart from other candidates and demonstrate your commitment to the field.

How to prepare for a job interview at South East Water UK

✨Show Your Passion for Water Conservation

Make sure to express your enthusiasm for water conservation during the interview. Discuss any relevant experiences or projects where you've contributed to sustainability, as this aligns perfectly with the company's mission.

✨Demonstrate Your Plumbing Skills

Be prepared to talk about your plumbing qualifications and experiences in detail. Highlight specific challenges you've faced and how you overcame them, showcasing your problem-solving skills and technical knowledge.

✨Communicate Effectively

Since customer interaction is key in this role, practice explaining complex plumbing concepts in simple terms. Show that you can manage customer expectations and handle queries or complaints with ease.

✨Prepare Questions About the Role

Have a few thoughtful questions ready about the Waterlink Plumber position and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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