At a Glance
- Tasks: Engage stakeholders and transform complex water resource strategies into accessible content.
- Company: Join a forward-thinking water company dedicated to community engagement and sustainability.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real difference in water management while honing your communication skills.
- Qualifications: Degree in Communications or relevant experience; environmental background is a plus.
The predicted salary is between 36000 - 36000 € per year.
This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You’ll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels.
Main responsibilities:
- Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process.
- Translating technical information into engaging content for internal and external audiences.
- Producing Non-Technical summaries required for consultations.
- Devising and delivering statutory public consultations.
- Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications.
- Organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans.
- Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content.
- Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities.
- Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement.
- Managing a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies.
- Briefing media spokespeople ahead of radio and TV interviews.
- Answering and responding to media calls during office hours, escalating where appropriate.
- Identifying, writing press releases and managing news stories for South East Water.
- Updating the South East Water website and social media content in particular when promoting news stories or during emergency incidents.
- Participating in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications.
You'll need:
- Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience.
- A background in an environmental science discipline would be advantageous.
- Full driving licence.
- Adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline.
- A keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos.
- Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software.
- Crisis Communications experience.
- Experience of communications planning, event management, stakeholder engagement and media relations.
- Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous.
- Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.
Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
Compensation package up to £36,000 p.a. (dependent on experience).
Water Resources Communications and Stakeholder Officer in Tonbridge employer: South East Water UK
South East Water is an exceptional employer that values creativity and diversity, fostering an inclusive work culture where every employee can thrive. With a strong commitment to employee growth, we offer comprehensive benefits including a generous pension scheme, flexible holiday policies, and wellbeing initiatives, all while working in a dynamic environment focused on sustainable water resource management. Join us in making a meaningful impact in the community through engaging communications and stakeholder relations.
StudySmarter Expert Advice🤫
We think this is how you could land Water Resources Communications and Stakeholder Officer in Tonbridge
✨Tip Number 1
Get to know the company inside out! Research their recent projects, values, and any news related to water resources. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about translating complex info into engaging content, try explaining technical concepts to friends or family. The clearer you can make it, the better!
✨Tip Number 3
Network like a pro! Attend industry events or webinars related to water resources and communications. Meeting people in the field can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 4
Don’t forget to showcase your creativity! Bring examples of past work where you've successfully engaged stakeholders or created compelling content. This will demonstrate your ability to think outside the box and deliver results.
We think you need these skills to ace Water Resources Communications and Stakeholder Officer in Tonbridge
Some tips for your application 🫡
Show Your Passion for Communication:When writing your application, let your enthusiasm for communication shine through! We want to see how you can transform complex information into engaging content. Share examples of your previous work that highlight your ability to connect with diverse audiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Water Resources Communications and Stakeholder Officer role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our needs.
Highlight Relevant Experience:Don’t forget to showcase your relevant experience in communications, PR, and stakeholder engagement. We love seeing how your background fits with our mission, especially if you have experience in environmental contexts or statutory consultations!
Keep It Clear and Concise:We appreciate clarity, so make sure your application is well-structured and easy to read. Avoid jargon where possible and focus on delivering your message in a straightforward manner. Remember, we’re looking for someone who can communicate effectively with various stakeholders!
How to prepare for a job interview at South East Water UK
✨Know Your Stuff
Make sure you understand the key responsibilities of the Water Resources Communications and Stakeholder Officer role. Familiarise yourself with the Water Resources Management Plan and Drought Plan, as well as any recent developments in water resource management. This will help you speak confidently about how your skills can contribute to these initiatives.
✨Engagement is Key
Since this role involves a lot of stakeholder engagement, think about your past experiences where you've successfully communicated complex information. Prepare examples that showcase your ability to translate technical jargon into accessible content for various audiences. This will demonstrate your fit for the role.
✨Showcase Your Creativity
The job requires developing high-quality communications collateral. Bring along samples of your previous work, such as press releases, presentations, or social media content. This will not only highlight your skills but also give the interviewers a taste of your creative approach to communication.
✨Prepare for Crisis Scenarios
Given the nature of the role, be ready to discuss how you would handle crisis communications. Think of a situation where you had to manage a challenging communication issue and outline your approach. This will show that you can remain calm under pressure and have the strategic thinking needed for the role.
