At a Glance
- Tasks: Lead process excellence and ensure compliance across various teams in the water industry.
- Company: Join South East Water, a diverse and inclusive company dedicated to operational excellence.
- Benefits: Enjoy 5 weeks holiday, flexible leave, health cash plan, and a generous pension scheme.
- Other info: Embrace a dynamic work environment with opportunities for career progression.
- Why this job: Make a real impact on water safety while developing your technical and leadership skills.
- Qualifications: Degree in a scientific field and over 5 years of relevant industry experience required.
The predicted salary is between 45000 - 55000 £ per year.
Are you a technical expert with a passion for operational excellence? As our Process Lead, you will be the guardian of our standards. You’ll play a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn’t just about writing manuals; it’s about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people.
Main Responsibilities
- Documentation Mastery: Author high-quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs).
- Knowledge Transfer: Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts.
- Collaborative Governance: Lead review groups with key managers to secure document approval and publication.
- Risk & Innovation: Conduct site visits and desktop studies to identify risks or opportunities. You’ll be empowered to push through "simple fix" resolutions or elevate complex issues via corporate systems.
- Cross-Functional Liaison: Act as the bridge between teams such as Water Resources, Environment, H&S, Engineering, and Assets to ensure integrated standards.
- Quality Assurance: Peer-review the work of colleagues, providing expert feedback to maintain a gold standard of documentation across the team.
What You’ll Bring
- You are a methodical professional who enjoys the "deep dive" into process science but can also step back and communicate the big picture to diverse audiences.
- You take pride in accuracy and thrive when working independently to meet deadlines.
Technical Requirements
- Education: A degree in a scientific field relevant to the UK Water Industry.
- Certification: Valid EUSR Blue Card (Water Hygiene).
- Industry Experience: Proven experience within the Water Industry, includes a solid understanding of water treatment and/or distribution processes.
- Communication: Exceptional written and verbal skills—you can turn technical jargon into clear instructions.
- IT Literacy: Expert-level proficiency in Microsoft 365 (Word, Excel, PowerPoint), with the ability to create bespoke document templates.
Experience And Qualifications
- Over 5 years of industry-specific experience.
- A background in Process Science or Process Engineering.
- Direct experience in technical or procedural writing.
- Membership in a professional body related to the Water Industry.
We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment?
To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
Process Lead employer: South East Water UK
At South East Water, we pride ourselves on being an employer of choice, offering a supportive and inclusive work culture that values diversity and creativity. As a Process Lead, you will benefit from a comprehensive benefits package, including a generous pension scheme, flexible holiday options, and a commitment to your professional growth through ongoing training and development opportunities. Join us in our mission to provide safe and reliable water services while enjoying a fulfilling career in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Process Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around operational excellence and compliance in the water industry.
✨Tip Number 3
Showcase your documentation skills! Bring samples of your work to interviews, like SOPs or training materials you've created. This will demonstrate your expertise and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at South East Water.
We think you need these skills to ace Process Lead
Some tips for your application 🫡
Show Off Your Documentation Skills:As a Process Lead, you'll be all about high-quality documentation. Make sure your CV and cover letter reflect your experience in writing manuals, SOPs, and training materials. Use clear examples to demonstrate how you've translated complex technical info into easy-to-understand guidance.
Highlight Your Industry Experience:We want to see your background in the Water Industry shine through! Be sure to mention any relevant qualifications, certifications, and your hands-on experience with water treatment or distribution processes. This will show us you’re the right fit for the role.
Communicate Clearly:Exceptional communication is key for this role. When crafting your application, avoid jargon and keep it straightforward. We need to know you can turn technical speak into clear instructions, so let your writing style reflect that!
Apply Through Our Website:Don’t forget to submit your application through our careers website! It’s the best way for us to receive your CV and cover letter. Plus, it shows you’re keen on joining our team at South East Water. We can’t wait to hear from you!
How to prepare for a job interview at South East Water UK
✨Master the Documentation
As a Process Lead, you'll be expected to create high-quality documentation. Before your interview, brush up on your technical writing skills and prepare examples of manuals or procedures you've authored. This will show your potential employer that you understand the importance of clear, actionable guidance.
✨Know Your Regulations
Familiarise yourself with the industry regulations relevant to the Water Industry. Be ready to discuss how you've ensured compliance in past roles. This demonstrates not only your expertise but also your commitment to operational excellence.
✨Showcase Your Communication Skills
You’ll need to translate complex technical requirements into simple instructions. Prepare to explain a technical concept in layman's terms during the interview. This will highlight your ability to communicate effectively with diverse audiences, a key skill for the role.
✨Prepare for Collaborative Scenarios
As a Process Lead, collaboration is crucial. Think of examples where you've worked with cross-functional teams to achieve a common goal. Be ready to discuss how you’ve led review groups or facilitated knowledge transfer, showcasing your leadership and teamwork abilities.
