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- Tasks: Manage samples and materials in a lab, ensuring timely processing and excellent customer service.
- Company: Join a leading water company focused on quality and efficiency.
- Benefits: Flexible 28-hour work week, shift allowance, and opportunities for personal development.
- Why this job: Make a real impact in water quality while developing your analytical skills.
- Qualifications: Strong admin skills and attention to detail; lab experience is a plus but not required.
- Other info: Enjoy a dynamic work environment with a focus on improvement and collaboration.
The predicted salary is between 24000 - 36000 £ per year.
Do you have strong administrative skills and attention to detail? Are you able to provide excellent customer service? Can you manage your time effectively? If this sounds like you, then you will want to learn more about this opportunity. We want to be the water company people want to be supplied by and want to work for.
In this role as Laboratory Services Analyst, you will ensure that all samples and materials are received and processed promptly on arrival at the laboratory in accordance with the Laboratory Management System. You will also assist in other service tasks within the laboratory and provide a technical service to South East Water and commercial customers.
Previous administrative experience is essential, as you will be maintaining electronic records and ensuring information is accurate. Some experience in a laboratory environment may be helpful, as you will be adhering to laboratory health and safety and compliance standards, but this isn’t necessary. You will work to set deadlines and are happy managing your time to ensure key tasks are completed on time. This is a great opportunity to share your suggestions for improvements on efficiency and quality, whilst also developing your own analytical skills.
Excellent customer service is key, as you will act as a front of house contact for our commercial customers and stay in regular contact with them. Your clear and professional communication style will allow you to liaise effectively with senior staff and the general Water Quality department on any technical or quality issues.
This role is working 28 hours per week in a 4 on, 4 off pattern, with no set days. You will work a shift of 4pm - 12am and receive a 15% shift allowance.
Laboratory Services Analyst employer: South East Water UK
Contact Detail:
South East Water UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Services Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with current employees at South East Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for a customer, as this will show you’re the right fit for the role.
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you manage your time effectively and keep track of tasks. This is crucial for the Laboratory Services Analyst role, so make it clear you’ve got it covered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Laboratory Services Analyst
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administrative skills in your application. We want to see how you've managed records and ensured accuracy in your previous roles, so don’t hold back on those details!
Customer Service is Key: Since you'll be the face of our service for commercial customers, emphasise your customer service experience. Share examples of how you've provided excellent service and resolved issues effectively.
Time Management Matters: We’re looking for someone who can juggle tasks and meet deadlines. In your application, mention any experiences where you successfully managed your time and prioritised tasks to get the job done.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at StudySmarter.
How to prepare for a job interview at South East Water UK
✨Show Off Your Admin Skills
Make sure to highlight your previous administrative experience during the interview. Be ready to discuss specific examples of how you've maintained electronic records and ensured accuracy in your work. This will demonstrate that you have the attention to detail they’re looking for.
✨Customer Service is Key
Since excellent customer service is crucial for this role, prepare to share instances where you've provided outstanding service. Think about how you’ve handled difficult situations or gone the extra mile for a customer. This will show that you can be the friendly face they need for their commercial customers.
✨Time Management Matters
Be prepared to talk about how you manage your time effectively, especially when working to deadlines. You might want to mention any tools or techniques you use to stay organised and ensure tasks are completed on time. This will reassure them that you can handle the shift pattern and workload.
✨Communicate Clearly
Practice your communication skills before the interview. Since you'll be liaising with senior staff and customers, it’s important to convey your thoughts clearly and professionally. Consider doing a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.