At a Glance
- Tasks: Engage stakeholders and transform complex water resource strategies into accessible content.
- Company: Join a forward-thinking water company dedicated to community engagement and sustainability.
- Benefits: Enjoy a competitive salary, generous holiday, flexible leave, and a strong pension scheme.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real difference in water management while honing your communication skills.
- Qualifications: Degree in Communications or PR, with experience in stakeholder engagement preferred.
The predicted salary is between 32000 - 36000 € per year.
This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You’ll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels.
Main responsibilities:
- Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process.
- Translating technical information into engaging content for internal and external audiences.
- Producing Non-Technical summaries required for consultations.
- Devising and delivering statutory public consultations.
- Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications.
- Organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans.
- Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content.
- Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities.
- Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement.
- Managing a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies.
- Briefing media spokespeople ahead of radio and TV interviews.
- Answering and responding to media calls during office hours, escalating where appropriate.
- Identifying, writing press releases and managing news stories for South East Water.
- Updating the South East Water website and social media content in particular when promoting news stories or during emergency incidents.
- Participating in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications.
Qualifications and Skills:
- Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience.
- A background in an environmental science discipline would be advantageous.
- Full driving licence.
- Adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline.
- Keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event.
- Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software.
- Experience of communications planning, event management, stakeholder engagement and media relations.
- Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous.
- Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.
Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
- Compensation package up to £36,000 p.a. (dependent on experience).
Water Resources Communications and Stakeholder Officer in Kent employer: South East Water UK
South East Water is an exceptional employer, offering a dynamic work environment where creativity and diversity are celebrated. With a strong commitment to employee growth, we provide comprehensive benefits including a generous pension scheme, flexible holiday options, and wellbeing initiatives, all while engaging in meaningful projects that impact our communities. Join us in a role that not only enhances your career but also contributes to sustainable water resource management in the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Water Resources Communications and Stakeholder Officer in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the water resources and communications field. Attend industry events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in communications, especially anything related to stakeholder engagement or environmental topics. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like South East Water, and express your enthusiasm for their work. A well-timed email can make all the difference!
✨Tip Number 4
Stay updated on industry trends! Follow relevant news and social media channels to keep your finger on the pulse of water resources and communications. This knowledge will not only help you in interviews but also show your genuine interest in the field.
We think you need these skills to ace Water Resources Communications and Stakeholder Officer in Kent
Some tips for your application 🫡
Show Your Passion for Communication:When writing your application, let your enthusiasm for communication shine through! We want to see how you can transform complex information into engaging content. Share examples of your past work that demonstrate your ability to connect with diverse audiences.
Tailor Your Experience:Make sure to highlight your relevant experience in communications and stakeholder engagement. We’re looking for someone who can pivot between projects, so showcase your ability to manage multiple tasks while delivering high-quality outputs on time.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and avoid jargon where possible. Remember, we need someone who can make technical information accessible, so practice this skill in your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at South East Water UK
✨Know Your Stuff
Make sure you understand the key responsibilities of the role, especially around water resources and stakeholder engagement. Brush up on the Water Resources Management Plan and Drought Plan, as well as any recent developments in the industry. This will help you speak confidently about how your skills align with the job.
✨Engagement Skills are Key
Since this role involves transforming complex information into engaging content, prepare examples of how you've successfully communicated technical details to non-expert audiences in the past. Think about specific projects where your communication made a difference and be ready to share those stories.
✨Showcase Your Creativity
The job requires developing high-quality communications collateral. Bring along samples of your previous work, such as press releases, presentations, or social media content. This will not only demonstrate your skills but also show your potential employer that you can create engaging materials.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing a crisis communication or organising a public consultation. Prepare by thinking through potential scenarios and how you would approach them, highlighting your problem-solving skills and adaptability.
