At a Glance
- Tasks: Lead process excellence and ensure compliance across various teams in the water industry.
- Company: Join South East Water, a diverse and inclusive company dedicated to operational excellence.
- Benefits: Enjoy a competitive salary, generous holiday, flexible leave, and health benefits.
- Other info: Flexible working options and excellent career progression opportunities await you.
- Why this job: Make a real impact on water safety while developing your skills in a supportive environment.
- Qualifications: Degree in a scientific field and experience in the water industry required.
The predicted salary is between 43000 - 43000 € per year.
Summary: Are you a technical expert with a passion for operational excellence? As our Process Lead, you will be the guardian of our standards. You’ll play a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn’t just about writing manuals; it’s about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people.
Main Responsibilities:
- Documentation Mastery: Author high-quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs).
- Knowledge Transfer: Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts.
- Collaborative Governance: Lead review groups with key managers to secure document approval and publication.
- Risk & Innovation: Conduct site visits and desktop studies to identify risks or opportunities. You’ll be empowered to push through "simple fix" resolutions or escalate complex issues via corporate systems.
- Cross-Functional Liaison: Act as the bridge between teams such as Water Resources, Environment, H&S, Engineering, and Assets to ensure integrated standards.
- Quality Assurance: Peer-review the work of colleagues, providing expert feedback to maintain a gold standard of documentation across the team.
What You’ll Bring: You are a methodical professional who enjoys the "deep dive" into process science but can also step back and communicate the big picture to diverse audiences. You take pride in accuracy and thrive when working independently to meet deadlines.
Technical Requirements:
- Education: A degree in a scientific field relevant to the UK Water Industry.
- Certification: Valid EUSR Blue Card (Water Hygiene).
- Industry Experience: Proven experience within the Water Industry, including a solid understanding of water treatment and/or distribution processes.
- Communication: Exceptional written and verbal skills—you can turn technical jargon into clear instructions.
- IT Literacy: Expert-level proficiency in Microsoft 365 (Word, Excel, PowerPoint), with the ability to create bespoke document templates.
Experience and Qualifications: Over 5 years of industry-specific experience. A background in Process Science or Process Engineering. Direct experience in technical or procedural writing. Membership in a professional body related to the Water Industry.
We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
What can you expect from your recruitment? To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
If this sounds like the opportunity you’ve been looking for, apply now!
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package: Up to £43,000 + £6,492.29 car allowance.
Process Lead in Snodland employer: South East Water Limited
At South East Water, we pride ourselves on being an employer that values operational excellence and employee growth. Our hybrid working model allows for flexibility, while our commitment to diversity and inclusion fosters a supportive work culture. With a comprehensive benefits package including generous holiday allowances, a robust pension scheme, and opportunities for professional development, we are dedicated to ensuring our employees thrive both personally and professionally in the heart of Kent.
StudySmarter Expert Advice🤫
We think this is how you could land Process Lead in Snodland
✨Tip Number 1
Get to know the company inside out! Research South East Water's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to process management and technical writing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Process Lead in Snodland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Process Lead. Highlight your experience in technical writing and operational excellence, and don’t forget to mention any relevant qualifications or certifications that align with the job description.
Showcase Your Communication Skills:Since this role requires exceptional written skills, include examples of how you've turned complex information into clear, actionable guidance. This could be through manuals, training materials, or presentations you've created.
Be Specific About Your Experience:When detailing your industry experience, focus on your time in the Water Industry. Mention specific projects or roles where you’ve demonstrated your understanding of water treatment and distribution processes.
Apply Through Our Website:We encourage you to submit your application through our careers website. It’s the best way for us to receive your CV and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at South East Water Limited
✨Know Your Documentation Inside Out
As a Process Lead, you'll be expected to author high-quality Site Operating Manuals and Standard Operating Procedures. Make sure you familiarise yourself with similar documents in your previous roles and be ready to discuss how you can improve or adapt them for the new position.
✨Showcase Your Communication Skills
Exceptional written and verbal skills are crucial for this role. Prepare examples of how you've successfully translated complex technical jargon into clear instructions for diverse audiences. This will demonstrate your ability to communicate effectively across teams.
✨Highlight Your Industry Experience
With over 5 years of industry-specific experience required, be ready to discuss your background in the Water Industry. Share specific projects or challenges you've faced, particularly those related to water treatment and distribution processes, to showcase your expertise.
✨Demonstrate Your Collaborative Spirit
The role involves acting as a bridge between various teams. Prepare to discuss instances where you've successfully collaborated with different departments, highlighting your ability to lead review groups and secure document approvals. This will show that you're not just a lone wolf but a team player.
