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- Tasks: Co-lead a counselling service, ensuring it's inclusive and responsive to community needs.
- Company: SEL Mind, a supportive organisation that values diversity and authenticity.
- Benefits: Competitive salary, professional development, and a welcoming work environment.
- Other info: Opportunity to grow in a dynamic, values-driven organisation.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in counselling, strong leadership, and interpersonal skills.
The predicted salary is between 40000 - 50000 £ per year.
As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person's unique needs, histories and aspirations.
You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers. Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards.
You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders. Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches.
You will model reflective practice, cultural humility and a strong client focus. Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services.
You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders. SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Counselling Service Manager employer: South East London Mind
Contact Detail:
South East London Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counselling Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the counselling and psychotherapy field, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express why you’re excited about the role and how your values align with theirs. Authentic enthusiasm can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to counselling service management. Think about your experiences and how they relate to the job description. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our community-focused team.
We think you need these skills to ace Counselling Service Manager
Some tips for your application 🫡
Show Your Values: Make sure to highlight how your personal values align with ours: Inclusive, Responsive, Evolving, and Together. We want to see how you embody these principles in your work and interactions.
Be Specific About Your Experience: When detailing your experience, focus on specific examples that demonstrate your ability to lead and manage counselling services. We love seeing concrete evidence of your skills in action!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the unique aspects of this role. We appreciate when candidates take the time to connect their experiences directly to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at South East London Mind
✨Know the Values Inside Out
Make sure you understand the core values of the organisation: Inclusive, Responsive, Evolving, and Together. Think about how your own experiences and values align with these principles, and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Leadership Skills
As a Counselling Service Manager, you'll need to co-lead effectively. Prepare to discuss your previous leadership experiences, particularly in clinical settings. Highlight how you've supported staff and volunteers, and be ready to talk about your approach to supervision and governance.
✨Be Data-Driven
Since the role involves using data to evidence impact, come prepared with examples of how you've used data in past roles. Discuss any systems you've implemented or improved that enhanced service delivery, and be ready to explain how you measure success.
✨Demonstrate Cultural Humility
This role requires strong interpersonal skills and an understanding of diverse communities. Be prepared to discuss how you've worked with varied populations and how you ensure your practice is culturally sensitive. Share stories that reflect your ability to connect with clients from different backgrounds.