At a Glance
- Tasks: Support the Neighbourhood Services team with various administrative tasks and public enquiries.
- Company: Join East Lindsey District Council, part of the largest Council Partnership in the UK.
- Benefits: Enjoy flexible working hours, generous leave, and a fantastic pension scheme.
- Other info: Opportunities for career progression and training available; we welcome all applicants!
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Strong IT skills, attention to detail, and excellent communication abilities are essential.
The predicted salary is between 26824 - 30024 € per year.
Salary:£26,824 - £30,024 pro rata per annum
We are recruiting for a Support Assistant based in our Neighbourhood Services team here at East Lindsey District Council.
The role is part time, working a flexible 22 hour week which will ideally be Monday to Friday however the working pattern can be discussed at shortlisting stage.
Neighbourhoods Operations is a very busy department working hard to keep our district’s environment a pleasant one, for all to enjoy. Their duties are wide ranging! Everything from grounds maintenance and beach cleaning through to fly tipping and abandoned vehicles – and much more besides!
The main responsibilities of the role include:
- Updating and maintaining records/ databases accurately and to deadlines
- Dealing with telephone and written enquiries, complaints and service requests from members of the public
- Preparing documents and letters (including mail merge)
- Raising orders and ensuring that they are fulfilled correctly.
- Raising invoices and following up payment when necessary
- Assisting in the preparation and provision of information and departmental reporting
To be good in this role you need to be comfortable using IT, in particular MS Office products e.g. Excel, Word, Outlook. Various software systems are in use but full training in those will be given.
Personally, you will have great people and communication skills (written and oral), strong attention to detail and be able to adapt to changing business needs – if you are organised, self-motivated and able to build good working relationships with a willingness to get involved, we’d love to hear from you!
BENEFITS:We offer excellent terms and conditions of employment including:
- Local Government Pension Scheme, 23.8% employer contribution
- Generous annual leave scheme +option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher
- Flexible Working Policy
- Agile Working Policy*
- Car Mileage reimbursement*
- Long service recognition
- Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US:Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
We encourage all applications including those on the Future Leaders Programme. If you are interested in having a confidential conversation about the role, please contact Sue Bethell on Sue.Bethell@e-lindsey.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
#J-18808-LjbffrNeighbourhood Services Support Assistant in Louth employer: South & East Lincolnshire Councils Partnership
East Lindsey District Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous benefits including a robust pension scheme, and a commitment to work-life balance, employees can thrive in their roles while contributing to the community's environment. The collaborative atmosphere within the South & East Lincolnshire Councils Partnership fosters innovation and provides unique opportunities for career advancement.
Contact Detail:
South & East Lincolnshire Councils Partnership Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Services Support Assistant in Louth
✨Tip Number 1
Familiarise yourself with the specific duties of the Neighbourhood Services team. Understanding their operations, such as grounds maintenance and dealing with public enquiries, will help you demonstrate your knowledge and enthusiasm during any discussions.
✨Tip Number 2
Highlight your IT skills, especially with MS Office products like Excel and Word. Be prepared to discuss how you've used these tools in previous roles, as this will show your readiness to adapt to the software systems used by the council.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves dealing with public enquiries and complaints, think of examples where you've successfully resolved issues or communicated effectively with others.
✨Tip Number 4
Be ready to discuss your organisational skills and adaptability. The job requires managing various tasks and responding to changing needs, so come equipped with examples that illustrate your ability to juggle responsibilities and stay organised.
We think you need these skills to ace Neighbourhood Services Support Assistant in Louth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Neighbourhood Services Support Assistant position. Tailor your application to highlight relevant skills and experiences.
Highlight IT Skills:Since the role requires proficiency in MS Office products, make sure to emphasise your experience with Excel, Word, and Outlook in your CV and cover letter. Provide specific examples of how you've used these tools in previous roles.
Showcase Communication Skills:The job involves dealing with public enquiries and complaints, so it's essential to demonstrate your strong written and oral communication skills. Include examples of how you've effectively communicated in past positions.
Tailor Your Application:Customise your CV and cover letter to reflect the qualities mentioned in the job description, such as attention to detail, organisation, and adaptability. Use keywords from the job listing to ensure your application stands out.
How to prepare for a job interview at South & East Lincolnshire Councils Partnership
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Neighbourhood Services Support Assistant. Familiarise yourself with tasks like updating records, handling enquiries, and preparing documents. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your IT Skills
Since the role requires proficiency in MS Office products, be prepared to discuss your experience with Excel, Word, and Outlook. You might even want to mention any specific software systems you've used in the past, as this demonstrates your adaptability and readiness to learn new tools.
✨Demonstrate Communication Skills
As you'll be dealing with public enquiries and complaints, it's crucial to highlight your communication skills. Prepare examples of how you've effectively handled similar situations in the past, showcasing your ability to remain calm and professional under pressure.
✨Emphasise Teamwork and Adaptability
The role involves working within a busy team, so be ready to discuss your experiences in collaborative environments. Share examples of how you've adapted to changing needs or taken the initiative to support your colleagues, which will illustrate your commitment to teamwork.
