At a Glance
- Tasks: Support bereavement services with practical, administrative, and customer-facing duties.
- Company: Join the largest Council Partnership in the UK, dedicated to community service.
- Benefits: Enjoy generous leave, pension scheme, discounts, and flexible working options.
- Other info: Great career progression and training opportunities await you!
- Why this job: Make a meaningful impact by helping families during sensitive times.
- Qualifications: Team player with strong customer care skills and professionalism.
The predicted salary is between 15000 - 20000 £ per year.
We are seeking a caring, reliable and conscientious Bereavement Services Assistant to support the day to day operation of our crematorium and cemetery services. This is an on the job learning role, offering a varied mix of practical, administrative and customer facing duties. You will play a key part in ensuring funerals and memorial services are delivered with dignity, respect and professionalism, providing an excellent service to families at a sensitive time.
About the role
Working as part of a supportive team, you will be involved in a wide range of duties, including:
- Supporting office based administration, answering enquiries and dealing with members of the public
- Assisting with funeral arrangements and liaising with funeral directors, clergy and service providers
- Preparing chapels for services and supporting music, visual tributes and live streaming
- Meeting funeral corteges and assisting with chapel duties and pall bearing where required
- Maintaining the cleanliness of public and non public areas within the crematorium
- Supporting cemetery and memorial duties, including interments, scattering of ashes and light grounds maintenance
- Assisting with parking, safety and the placement of floral tributes
What we’re looking for
- Works well as part of a team and can also carry out tasks independently
- Is courteous, polite and sensitive when dealing with bereaved families
- Is committed to high standards of customer care
- Demonstrates honesty, integrity and professionalism at all times
- Is adaptable, reliable and able to work to deadlines
What qualification will I gain? Customer Service Practitioner Level 2
If you have any questions about the role please contact Peter Dunbar, Peter.Dunbar@boston.gov.uk
BENEFITS
- Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
- Generous annual leave scheme + option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher for regular screen users
- Flexible Working Policy
- Agile Working Policy*
- Car mileage reimbursement*
- Excellent career progression and training opportunities
- Long Service Recognition*
- Salary sacrifice car scheme roles over 33k*
*Certain restrictions may apply
ABOUT US
Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovative areas of work.
Equal Opportunities
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.
Bereavement Services Apprentice in Boston employer: South & East Lincolnshire Councils Partnership
As a Bereavement Services Apprentice with Boston Borough Council, you will join a compassionate and dedicated team committed to providing dignified support during sensitive times. The role offers excellent career progression opportunities, access to the Local Government Pension Scheme, and a range of employee benefits including flexible working policies and an Employee Assistance Programme, all within a supportive work culture that values integrity and professionalism.
Contact Details:
South & East Lincolnshire Councils Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bereavement Services Apprentice in Boston
✨Tip Number 1
Network like a pro! Reach out to people in the bereavement services field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and handling sensitive situations. Role-play with a friend or family member to build your confidence and ensure you can showcase your caring nature effectively.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight experiences where you've had to think on your feet or handle unexpected challenges. This will demonstrate that you're ready for the varied duties of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our supportive team at Boston Borough Council.
We think you need these skills to ace Bereavement Services Apprentice in Boston
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your compassionate nature shine through. This role is all about supporting families during tough times, so share any relevant experiences that highlight your empathy and understanding.
Be Professional Yet Approachable:We want to see your professionalism in your written application, but don’t forget to keep it friendly! Use a tone that reflects your ability to connect with people while maintaining the dignity of the role.
Highlight Teamwork Skills:Since this role involves working as part of a supportive team, make sure to mention any past experiences where you’ve collaborated effectively with others. We love seeing how you can contribute to a positive team environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at South & East Lincolnshire Councils Partnership
✨Understand the Role
Before your interview, take some time to really understand what a Bereavement Services Apprentice does. Familiarise yourself with the key responsibilities like supporting funeral arrangements and dealing with bereaved families. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
This role requires a lot of sensitivity and compassion. Think about examples from your past where you've had to deal with difficult situations or support someone in need. Be ready to share these stories during your interview to demonstrate your ability to handle sensitive matters with care.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they support apprentices. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the workplace culture.
✨Dress Appropriately
Even though this is an apprenticeship, first impressions matter. Dress smartly and appropriately for the interview. It doesn’t have to be overly formal, but looking neat and presentable will convey professionalism and respect for the role you’re applying for.
