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- Tasks: Manage and support social care systems, ensuring smooth operations and training for colleagues.
- Company: Join the Royal Borough of Windsor and Maidenhead, a collaborative and inclusive workplace.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a real difference in social care while developing your skills in a supportive environment.
- Qualifications: Experience with social care case management systems and strong technical skills required.
- Other info: Guaranteed interview for diverse candidates meeting minimum requirements.
The predicted salary is between 38300 - 42600 £ per year.
We have an exciting opportunity for a Social Care Systems Specialist to join us. This is a full-time, permanent role with hybrid working including two days on site a week. Salary £44,355 – £48,446 per annum. Location: Maidenhead, Berkshire. Closes: 22 February 2026.
The Social Care Systems Specialist will report to the Business Systems Manager and work collaboratively with colleagues and support the management of Mosaic Case Management and Finance system and other support systems within Adult Social Care. The post holder will champion Mosaic Finance system administration, support, development and other related activities, including system changes and management of the finance service catalogue. You will support the business with annual updates, financial assessment uplifts and ensure appropriate training and support to the business and colleagues as required. The post holder will also continue to support the existing “As Is” processes, define “To Be” business processes, support and create finance build documentation and service structures and obtain sign-off, and where necessary work with suppliers to undertake/support full system configuration, and User Acceptance Testing (UAT).
Your Role Will Involve:
- Work collaboratively with the systems manager and colleagues to ensure changes made to the system process are documented and training materials for both online and face-to-face training are updated and trainers are fully briefed about the new or updated processes.
- Support colleagues in providing first-line and second-line support for Mosaic and other applications.
- Support system upgrades, including assessment, testing, log issues with supplier, track progress until full implementation.
- Work with suppliers and third parties to resolve issues and build positive partnerships.
What We Are Looking For:
- Extensive experience of social care case management (Mosaic or equivalent) and/or finance system in a large organisation.
- Understanding how the business processes are, and can be, reflected in the system workflows is a core requirement of this role: Changes to the system to reflect evolving practices are part of the workload.
- Good technical skill and understanding of SQL and database structures, interrogation or reconciliation, interface definition and integration testing, etc.
- Good understanding and appreciation of social care legislation, performance management and social care practice and the importance of how system support practice and its implication will be useful.
What We Offer:
- 32 days annual leave
- Flexible working including a hybrid working pattern for a better work-life balance
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
- Free employee parking close to the offices
- Give As You Earn scheme
- Instant Reward Scheme to recognise and reward innovative achievement
- Employee Assistance Programme providing counselling, advice and information
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview date: Tuesday 3 March 2026. If you wish to discuss this position informally, please contact Allison Killick on Allison.Killick@rbwm.gov.uk.
To apply for this job please visit ce0865li.webitrent.com.
Social Care Systems Specialist in Maidenhead employer: South East Employers
Contact Detail:
South East Employers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Care Systems Specialist in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Royal Borough of Windsor and Maidenhead on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by researching common questions for Social Care Systems Specialists. We can practice our answers with a friend or in front of the mirror to boost our confidence and nail that interview!
✨Tip Number 3
Show off our skills! If we have experience with Mosaic or similar systems, let’s be ready to discuss specific examples of how we've used them to improve processes. Real-life stories make us memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep an eye on any updates or new roles that pop up!
We think you need these skills to ace Social Care Systems Specialist in Maidenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with social care systems, especially Mosaic. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Technical Skills: Since this role involves a good understanding of SQL and database structures, be sure to mention any technical skills you have. We love seeing candidates who can demonstrate their ability to work with data and system configurations.
Highlight Collaborative Experience: This position is all about teamwork! Share examples of how you've worked collaboratively in previous roles, especially in supporting colleagues or managing system changes. We value a team player who can communicate effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South East Employers
✨Know Your Systems
Make sure you have a solid understanding of the Mosaic Case Management and Finance system. Brush up on your technical skills, especially SQL and database structures, as these will likely come up in the interview. Being able to discuss how you've used these systems in previous roles will show that you're ready to hit the ground running.
✨Understand the Business Processes
Familiarise yourself with how social care processes are reflected in system workflows. Be prepared to discuss how you would approach changes to the system to reflect evolving practices. This shows that you not only understand the current processes but also have the vision to improve them.
✨Collaborative Mindset
Since this role involves working closely with colleagues and suppliers, be ready to share examples of how you've successfully collaborated in the past. Highlight any experience you have in training others or supporting teams through system changes, as this will demonstrate your ability to work well in a team environment.
✨Stay Updated on Legislation
Having a good grasp of social care legislation and performance management is crucial. Before the interview, review any recent changes in legislation that could impact the role. This will not only help you answer questions confidently but also show your commitment to staying informed in the field.
