At a Glance
- Tasks: Join our team to manage Council Tax and Business Rates with accuracy and efficiency.
- Company: Royal Borough of Windsor and Maidenhead, a supportive and inclusive workplace.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a difference in your community while enjoying a great work-life balance.
- Qualifications: Experience in Council Tax processing and strong communication skills required.
- Other info: Diverse and collaborative environment with opportunities for personal growth.
The predicted salary is between 24158 - 26500 £ per year.
We are looking for an experienced and enthusiastic Revenues Officer to join our successful team to work on Council Tax and Business Rates. This is a full-time, permanent role with hybrid working, and a salary of £28,193 – £32,104 per annum.
The Role
Working in our Revenues Team, you will report to a Senior Revenues Officer and the Revenues Team Leader. Your Responsibilities include:
- Working within a team dealing with all aspects relating to the accurate and prompt processing of work associated with Council Tax and Business Rates, from the creation of properties or accounts in the databases to the recovery and enforcement of Council Tax and Business Rate arrears.
- Ensuring that matters relating to Council Tax and Business Rates are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests.
- Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person.
What We Are Looking For
- You will have experience of the processing work involved in administering Council Tax accounts, as a Council Tax or Revenues Officer.
- You will have good knowledge of a council tax system, preferably the MRI Academy System.
- You will be able to produce clear and concise written communication.
- You will have the ability to meet challenging deadlines.
- You will be able to undertake repetitive and high volume of processing tasks that are particular to Council Tax whilst maintaining attention to detail and accuracy.
- You will be able to work both as part of a team and also on your own with minimal supervision.
What We Offer
- 32 days annual leave.
- Flexible working including the opportunity to be predominantly home-based for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 9th or 16th March. If you wish to discuss this position informally, please contact Elaine Henderson, Revenues Service Lead or Catherine Palmer, Revenues Team Leader to arrange a call.
To apply for this job please visit the provided application link.
Revenues Officer in Maidenhead employer: South East Employers
Contact Detail:
South East Employers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer in Maidenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Royal Borough of Windsor and Maidenhead. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to Council Tax and Business Rates processing. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need a bit of extra practice!
✨Tip Number 3
Show off your communication skills! Since the role involves interacting with the public and other departments, be ready to demonstrate how you handle difficult conversations or resolve issues. Share specific examples from your previous roles to highlight your abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace Revenues Officer in Maidenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with Council Tax and Business Rates. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your relevant expertise!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your written words reflect that. Avoid jargon and focus on what makes you a great fit for the Revenues Officer role.
Show Your Enthusiasm: Let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details directly. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at South East Employers
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax and Business Rates. Familiarise yourself with the MRI Academy System if you can, as it’s a big plus. Being able to discuss specific processes or challenges you've faced in previous roles will show that you’re not just knowledgeable but also experienced.
✨Showcase Your Communication Skills
Since the role involves communicating with the public and other departments, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled difficult conversations or resolved issues in the past. This will demonstrate your ability to maintain professionalism under pressure.
✨Demonstrate Attention to Detail
Given the nature of the job, attention to detail is crucial. Bring examples of how you've maintained accuracy in high-volume processing tasks. You might even want to mention any systems or methods you use to ensure precision in your work.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations related to Council Tax and Business Rates. Think about scenarios where you had to meet tight deadlines or manage multiple tasks. Practising your responses will help you feel more confident during the interview.
