At a Glance
- Tasks: Inspect car parks, provide top-notch customer service, and manage daily operations.
- Company: Wealden District Council, dedicated to community welfare and support.
- Benefits: Competitive salary, pension scheme, hybrid working, and professional development opportunities.
- Other info: Join a friendly team with a commitment to inclusivity and support.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full clean driving licence and strong public-facing skills required.
The predicted salary is between 26403 - 28537 £ per year.
Full Time, Permanent, Hailsham – 26,403 – 28,537 £ / Year. Closes 26 June 2026.
Role Overview
The Car Parking Department is looking for a motivated and dependable individual who can take ownership of a varied and highly visible role within the community.
Responsibilities
- Carry out regular inspections of Council owned car parks and represent the Council consistently with the highest standards of customer service, pride, and community service.
- Issue Excess Charge Notices, identify sources of Car Parking infringements and report these.
- Assist in the daily management of car parks by reporting orders for repairs and signage.
- Maintain the Council’s Pay and Display Machines.
- Work as required on a rotating weekend schedule – approximately one weekend every two, with appropriate days off during the week.
Working Pattern
This is a 5‑day working week role, including a rotating weekend schedule: approximately one weekend every two, with appropriate days off in lieu during the week.
Skills & Qualifications
- Full clean driving licence.
- Comfortable working in a public‑facing, operational environment.
- Calm and decisive under pressure, particularly in emergency situations.
- ICT skills including experience using Microsoft Office products.
- Committed to delivering excellent public services.
Vehicle will be provided for work use only, based at the Council Offices, Hailsham.
Benefits
- Competitive salary and pension scheme.
- Incremental progression subject to satisfactory performance.
- A friendly, supportive team.
- Opportunities for continuing professional development.
- Hybrid working.
EEO Statement
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We are proud to be a Disability Confident Employer. Our recruitment is fair, accessible, and supports colleagues with the adjustments they need to thrive. Disabled applicants meeting the essential criteria are guaranteed an interview.
Further Information
For more information and an informal chat about opportunities, please contact Human Resources at human.resources@wealden.gov.uk.
Community Officer – Car Parking & Facilities in Hailsham employer: South East Employers
Wealden District Council is an excellent employer, offering a supportive and friendly work environment in Hailsham. With a competitive salary, pension scheme, and opportunities for professional development, employees can thrive while making a meaningful impact in the community. The Council's commitment to inclusivity and employee welfare ensures that all staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Community Officer – Car Parking & Facilities in Hailsham
✨Tip Number 1
Get to know the company! Research Wealden District Council and their community initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios in a public-facing role, especially under pressure. Practising your responses can boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Wealden District Council.
We think you need these skills to ace Community Officer – Car Parking & Facilities in Hailsham
Some tips for your application 🫡
Show Your Passion for Community Service:When writing your application, let us see your enthusiasm for community service shine through! Share any relevant experiences that demonstrate your commitment to making a positive impact in the community.
Highlight Your Customer Service Skills:Since this role is all about interacting with the public, make sure to emphasise your customer service skills. We want to know how you've handled challenging situations and provided excellent service in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at South East Employers
✨Know Your Role
Make sure you understand the responsibilities of a Community Officer in the Car Parking Department. Familiarise yourself with tasks like conducting inspections, issuing Excess Charge Notices, and managing car parks. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of public interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you handled complaints or resolved issues effectively, as this will highlight your ability to represent the Council positively.
✨Demonstrate Calmness Under Pressure
Prepare to discuss how you handle stressful situations, especially in emergency scenarios. You might want to think of a specific example where you remained calm and made quick decisions. This will show that you're capable of managing the demands of the job.
✨Brush Up on ICT Skills
Since the role requires ICT skills, particularly with Microsoft Office, make sure you're comfortable discussing your experience with these tools. You could even mention any relevant projects or tasks where you've used these skills effectively, which will reinforce your suitability for the position.
